Family Object inserts on its back side instead of on its bottom

[billy.sigmon]

Hello, I've downloaded a few Revit family objects from a manufacturer and have been unable to get it display correctly with Revit. The object is a data center rack and I'm trying to place it upright on a floor in this case Level 1. When I insert the object (drag and drop from Family folder in Project Browser) the rack is rotated incorrectly on its back side in the 3D view. The rack should be on the its bottom so it stands up vertical as shown in image 2 attached. In the family editor, it shows the rack's front as the "Top" view and the rack's bottom as the "Front" view. Is there any way to rotate this object's assignments so that the view shown in image 2 attached is the front view? And the view shown in image 3 is the bottom view? 

I've read on forums here some people have had success unchecking the "Always Vertical" checkbox. I've tried both checking and unchecking with no success. I've also tried many of the checking the work plane checkbox as well as placing the  I was able to get the one of the rack in the 3D view to actually show upright as I need it. The problem is I need to copy hundreds of these same objects and when I copy them, they default back incorrect orientation on the wrong side. Attached are 3 images. Any help would be greatly appreciated.

[syman2000 · Accepted solution]

Upload the model so we can fix it. Most often when manufacturer export their model from Inventor or SolidCAD, they forgot to check the orientation. This is why you may get model that is exported into weird orientation and require you to manually orientated within Revit. Checking the always vertical won't help. You want to check on Workplane base and then use workplane to orient your rack family.

[timlove]

This could also be a "surface" mounted object or just modeled on its back like the images appear to show.  I will generally not use a manufactures model placed right into a project for several reasons.  This being one of them.

Fixing the family so the model so it is upright is one option. 

The other is to check workplain based and load it into a blank family, then you can place it on whatever workplain you need to to get it to look correct.  If there are multiple types in the manufactures model you can set a label in the host model to switch between types.

I agree that sharing the model will help diagnose the cause of the problem.  

[billy.sigmon]

Thank you for your reply. Attached are the models.

[syman2000]

See attached

[billy.sigmon]

Thank you very much syman2000. Is there a quick explanation as to how you were able to correct these?

[syman2000 · Accepted solution]

The object use Floor as reference. I have to switch it to elevation front and host the object there inorder for it to host upright.

[barthbradley]

Check "Work Plane-Based" and uncheck "Always Vertical" will allow you to place instance of Family on a Work Plane, such as a Name Ref. Plane or Level, or a Face.