Failed to Open

[jvalaleducation]

 

I tried to open a recent project that I was working on  and I get a "failed to open" message when trying to open it. I've never had this before. I've tried to open with auditing and using the web viewer, neither work. Any ideas?

Attached is the link to the file as well.

https://1drv.ms/u/s!Apu8H0uSfAiHtpBwSKA2yyexxR7aRw?e=yZWWCT

[eizinmyat]

Hello,

How about trying like these ways? 

Could you try copying the file to different location on your local system and try opening the model again. I attached the link so that you could also check the other ways. I hope it helps you.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Revit-Journal-reco...
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-Failed-to-op...

[jvalaleducation]

hello - I've tried that. No dice.

[azad.Nanva]

use the Audit for link and save it  then open project in the same way , whit checked Audit.

[jvalaleducation]

If you read the original post you would have seen that I tried to "audit" while opening and that doesn't solve the issue. Go back and read the initial problem that outlines what I've tried.

[casandraarmeanu]

Hi @jvalaleducation, thank you for attaching the file. I check it an the model is physically corrupted, we cannot restore the data. When trying to open the file, in the journal the following error is logged:

"Load exception "COleException", code=0x80030109: The docfile has been corrupted."

Do you have any backups available that you can use? 

[jvalaleducation]

Yes, but how can I prevent this from happening? I feel like this happens
once every year

[casandraarmeanu]

This corruption usually happens when the binary data is not properly saved on disk. Where do you store the models and what tools/workflows do you use to transfer the files? 

[jvalaleducation]

I store it in the cloud, like almost all people nowadays

[casandraarmeanu]

Having an unstable network connection might be a cause for this kind of corruption. Revit communicates with the cloud (ACC, BIM 360) by sending and receiving chunks of data, called element streams. If a stream is not downloaded correctly or only a part of the stream is downloaded because the network connection was interrupted, the model might get corrupted. 

[SteveKStafford]

Whose "cloud"? Not all clouds are equal, especially with Revit files.

[jvalaleducation]

oneDrive. but as I said. Revit files are the ONLY ones that have ever had
an issue.

[jvalaleducation]

Got it. that sounds like something that's known and could be addressed
technologically. As I'm sure many other companies that have downloads could
"see" the same issue, but Autodesk is the first company I've experienced
that has corrupt files because of this.