Curtain Wall Door *cannot be loaded*

[jeanebognar]

Hi! Struggling with the curtain wall revolving door. Following a tutorial, I try to insert a door by 'Load Family'. Now in my Revit there's not curtain wall door options like the guy in the tutorial has so I downloaded my own from NBS BIM and other sources but non of them seem to work even if they're in the same directory. Revit keeps giving me the same error - at first *Update message* - your software is updating; then I get the *Cannot Load Family Files* window that sais I have to choose family files of the category Doors - which I did?! Help pls

[joe_keogh]

Hi @jeanebognar 

The Curtain Wall Door cannot be placed like a standard door, into a "Basic Wall".

The Curtain Wall Door Type is placed into a Curtain Wall.  To Place a Curtain Wall Door, select a Panel of the Curtain Wall, if it is Pinned, Un-Pin the Panel and from the Type Selector, above the properties, select the Curtain Wall Door

[barthbradley]

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[barthbradley]

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[ennujozlagam]

can you share here your curtain wall door so we can check or see this videos attached. thanks

https://www.youtube.com/watch?v=ynVTaYUVvkg

[jeanebognar]

Thanks for a reply.

Should have mentioned - yes, I'm putting these into a curtain wall. Watched numerous videos on this - not sure where I'm going wrong. Please see the image attached. I think it might be a problem with that objects from the directory are somehow not working as for other people. I keep restarting my computer but nothing is resolving this. Please see the pictures. The second picture - I tried to add the downloaded door to the original list but it is not working either. There are no curtain wall options in the original list either

[jeanebognar]

Hi, yes - these are the doors that I tried on a curtain wall. 

[ennujozlagam]

hello see screencast videos and file also attached. thanks

[ennujozlagam]

check the file attached. all your door are there. thanks

[jeanebognar]

Okay great - I can open your file with the doors in it but still, I cannot 'Load Family' the same door! Can you tell me how you did it? I select Architecture - Door - Load Family - the door I sent you from the Door directory but still get the same message about the 'must choose family files of the category Doors'

[jeanebognar]

Also, it is not possible to copy / paste or delete any of those doors.

[ennujozlagam]

I think you need to close your file then before opening tick the Audit box to fix your file errors. I already show to you how I do it in my video. Or open my file and cut and paste to your file and use the revolving door from there. Thanks 

[ennujozlagam]

Another way maybe you have to create curtain wall it could be your curtain wall has a problem. To check this create a fresh curtain wall away from your model then dragging your revolving door and see if there are issues. Thanks 

[dferreira-blackwell · Accepted solution]

create a curtain wall first, then in its panel choose the door family to place it.

If loading problem? refer to this:

https://knowledge.autodesk.com/support/revit-products/getting-started/caas/screencast/Main/Details/7...

[jeanebognar]

I created a new project, a new glass wall but still can't place these. I tried to move the door in the project you sent (it's not possible to delete them either.) I made your wall longer, copied the grid but still couldn't copy/move them. Other items or doors and windows on normal walls are no problem. 

[jeanebognar]

It's working now! After following this video I was able to swap the panel for the revolving door.

[barthbradley]

I'm betting that you were trying to place a Basic Wall-hosted Door in a Curtain Wall. In order to do this, you must first replace the Curtain Panel with a Basic Wall Type.   Then you can insert your Basic Wall-hosted Revolving Door in it.  

How'd I do?

[ennujozlagam]

Idol @barthbradley there is no wrong with door, I tried and works fine with the curtain wall. I have the feeling that the curtain wall panel is pinned that maybe the reason she cannot swap with the door. Thanks 

[barthbradley]

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@ennujozlagam wrote:

Idol @barthbradley there is no wrong with door, I tried and works fine with the curtain wall. I have the feeling that the curtain wall panel is pinned that maybe the reason she cannot swap with the door. Thanks 

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@ennujozlagam: I'm NOT using a Curtain Wall Door in the Curtain Wall in my screenshot.  I'm using a "regular" door - one from the OOTB Revit Library.  I thought that maybe the instructions that the OP was following, might be describing how to insert a "regular" door - not CW Door - into a Curtain Wall.  Maybe he missed the part about swapping out the CW Panel for a Basic Wall Type. That would explain the issues he was having.  

[steffskrabl · Accepted solution]

HI there, 

You probalby already found the solution but I thought I still want to reply. I ran into the exact same trouble as you. I only had the Australian library and it didnt give me the option for curtain wall doors. Anyways I had to download the US library and its all in there and no more trouble. Here is a video on how to download additional libraries in case you get stuck again: https://www.youtube.com/watch?v=tJoGA0dPJN0