Corrupt element in file. Can't audit file.

[Anonymous]

hello, i cant audit my file as its saying the file has elements missing and to contact Autodesk.   

[L.Maas]

Your project has become corrupt. You probably have to go back to one of your backup files. Otherwise, when on subscription, create a support ticket in your account and see if Autodesk can have a look at your corrupted project file.

See also THIS link with reference to your message and the possible solutions.

[Jacob.westergaard · Accepted solution]

Hi,

Thank you for taking your time to write this in the forum, 

There are various reasons for file corruption, it's a general thing with all kinds of files. However, there are some areas that are more common than others, such as:

• Read/write failure to the storage media.
• Program crashes (especially when writing data to the RVT model).
• An add-in that modifies elements in ways not possible or desired through the normal UI.
• Untested operations or series of operations (e.g. cancelling a synchronize, or using the Undo command after synchronizing).

Throughout the lifespan of Revit 2015 we have 14 updates where each one of them contributes to a functioning product. So if you haven't already, I would check that every single user is running the latest version and this applies to all our products - the Autodesk Desktop App will notify you every time there's a new update - it will be the same for whatever release you may be using. 

Note: Updating will not correct already corrupt files. 

As to you specific file, if you want I would be more than happy to go through the file and correct whatever might cause conflict.  

I will just need you to confirm and I'll send you a link to a folder where you can upload your file. 

In any case let me know how you would like to proceed, 

Thanks again, have a great week, 

[sergetsvasman]

Hi,

I have received a message saying "element 7377688 became corrupt at some time before this session" and now I can't open this specific file.  I don't have an audit button, so can't open the file any other way.  I would appreciate it if someone could give me some guidance?  I am running Revit LT 2015.

Thanks,

Serge

[Jacob.westergaard]

Hi,

Thank you for taking your time to post this on the forum,

I would be more than happy to run through it for you and outline what's wrong with it for you - you can send me a DL link via a private message.

Best Regards,

[sergetsvasman]

Hi Jacob,

I just sent you a link in a private message.

Please let me know if you didn't receive it?

Thanks,

Serge