CLOUD RENDER BOMBING OUT

[Anonymous]

I HAVE SET UP RENDERS IN THE CLOUD- MANY TIMES BUT FOR SOME REASON THE CURTAIN WALL TO THE SHOPFRONT IS RENDERING AS BLACK MIRROR AND NOT GLASS EVEN THOUGH GLASS IS SELECTED HELP???

[dzanta]

try creating a new "glass" material in the Material Dialog box and delete the one being used.  Reassign the objects to this "new" glass material.

[Viveka_CD]

Hi @Anonymous

I see that you are visiting as a new member! Welcome to the Autodesk community!

Did you use an in-place family (window family)?

Did the local render render the glass as transparent?

Can you try changing your phase filter to 'show complete'

See a similar discussion HERE and a resolution for your error.

I would be happy to take a look if you would like to post a sample file for troubleshooting. Thank you and we look forward to your reply update.

Please select the Accept as Solution button if my post solves your issue or answers your question. Kudos welcome!

[Viveka_CD]

Hi @Anonymous

I just wanted to follow up here, any progress on this issue?
Please mark any posts that help with "Accept as Solution" and thanks!