Cannot open Revit 2015 model - missing elements error

[GHASEM_ARIYANI]

Hello and Thank you

Recently is not opened One of my project. apparent the below error :

Attached my Revit file:

Revit File

I studied here:

Missing Elements

But, i don't have Journals file

[DarrenP]

are you trying to open in 2015 or are you upgrading to a new version?

[GHASEM_ARIYANI]

No . Unfortunately,because I do not have the 2015 version.

[ennujozlagam]

Hello, have you try to tick AUDIT before opening the file and see if helps. Thanks

[DarrenP]

it looks like this file came from Revit 2016 which it does open fine in revit 2016 does not open in 2017 or 2018 already tried audit in both versions same error pops up

i tried doing this: http://help.autodesk.com/view/RVT/2017/ENU/?guid=GUID-9AFAAE6B-4107-4478-8B80-53467FE118DB

but cannot seem to find any of the elements listed in the journal

[Matt__W · Accepted solution]

@GHASEM_ARIYANI below is a link to the model in 2017 format. I had to delete a corrupt family (Generic Models - ET People Couple) to get it to upgrade to 2017. If you have a clean copy of that family, you can load it into the original model and overwrite the existing and it should clear up the corruption within the model, allowing you to upgrade to 2017 without losing any content.

http://a360.co/2pwJUmR

[GHASEM_ARIYANI]

Thank you

Yes. before I tested and failed.

[GHASEM_ARIYANI]

thank you.

The file opened.

If possible, can you describe the repair methods.

I mean, is this ,How did you open To fix.

[Matt__W]

@GHASEM_ARIYANI, it's actually quite simple. In my experience dealing with models that either won't upgrade, you can't purge or audit, or crash when editing certain families/views/sheets, it's due to a corrupt family or families.

Here's what I do to troubleshoot which family/families is causing the problem.

1. Open the model. 
2. Save out the families to a temporary location that can be deleted (you don't want to overwrite any company standard families with potentially corrupt ones). When Revit finds one that's corrupt, it will crash or throw up an error message.
https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/CloudHelp/cloudhelp/2016/EN...

3. Make note of the family that crashed Revit.
4. Close Revit.
5. Reopen Revit.
6. Open the model from step 1.
7. Reload and overwrite the corrupt family from step 3 using a clean copy from a company directory of standards, for example.
8. Save the model.
9. Repeat steps 2-8.
10. Wash-rinse-repeat until Revit doesn't crash while saving the families.

That's it!  🙂

[GHASEM_ARIYANI]

thank you

I know steps 1 to 10 ,But,I asked how you open corrupt file?

[Matt__W]

It opened just fine for me in 2016.

[Matt__W]

Make sure you have all of the latest updates for Revit installed.

https://knowledge.autodesk.com/support/revit-products/downloads

[GHASEM_ARIYANI]

Hello and very thank you