CANNOT ACCESS AUTODESK WEBSITE

CANNOT ACCESS AUTODESK WEBSITE

elky853
Advocate Advocate
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Message 1 of 7

CANNOT ACCESS AUTODESK WEBSITE

elky853
Advocate
Advocate

Hi, I'm experiencing the weirdest thing. I cannot access the Autodesk Hompage, but I could access any other Autodesk link, like this forum for example. I'm having this issue for the past few months already and I just worked my way around it. But now I need to access it and I came across the issue again. I have great internet connection and I don't have it with any other website. Anyone else ever had something like this?

elky853_0-1622741267000.png

 

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5,314 Views
6 Replies
Replies (6)
Message 2 of 7

rauburn
Enthusiast
Enthusiast

works for me! Things to try:

 

1. Verify the domain is not on a block list

2. Try another web browser (chrome, firefox, safari, edge, internet explorer, opera, etc)

3. Clear your browser cache

4. Reset your browser

5. Switch to another wifi network

6. Go to Starbucks and try using the wifi in store

7. Restart the computer

8. Verify you are not on a metered connection

9. Check that your browser is compatible with https security protocols

Message 3 of 7

syman2000
Mentor
Mentor

Check with your firewall to see if Autodesk website is part of the firewall blocked list.

Check out my Revit youtube channel - https://www.youtube.com/user/scourdx
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Message 4 of 7

elky853
Advocate
Advocate

Thanks @rauburn! Tried 'em but they're not working.. Weird.  Thanks for your help tho. 

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Message 5 of 7

fadhilabdurrahman2003
Community Visitor
Community Visitor

I experienced the same thing, have you find the solution?

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Message 6 of 7

elky853
Advocate
Advocate

No, @fadhilabdurrahman2003. I haven't found the solution. I'm using a new computer now on a new network, and it is working. 

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Message 7 of 7

camanen
Community Visitor
Community Visitor

Have you checked your hosts file in C:\Windows\System32\drivers\etc? You can check it using notepad. If you find there something like autodesk.com, delete it.