Autodesk Viewer "Comment Posting Failed" - Why though?

[charlesUYHXW]

I have been trying to post comments on Autodesk viewer but keep getting the Comment posting failed message. Does this happen to other users and how can I get my comments to post?

Screen shot attached.

[barthbradley]

Is the Screenshot feature working?  

[charlesUYHXW]

Yes, screenshot is working 

[barthbradley]

Well, at least Plan B is available to you.  

https://help.autodesk.com/view/ADSKVIEWER/ENU/?guid=ADSKVIEWER_Help_AddAnnotations_html

[charlesUYHXW]

Is there a way to log the screenshots for future reference on autodesk viewer?