All keyboard shortcuts stopped working

All keyboard shortcuts stopped working

kymberh
Explorer Explorer
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23 Replies
Message 1 of 24

All keyboard shortcuts stopped working

kymberh
Explorer
Explorer

Hey everyone! I'm using Revit Architecture 2015, although same thing in my 2014 student version and 2015 LT trial. Here's the problem:

 

Out of the blue not that long ago, all of my keyboard shortcuts stopped working -- the new ones I created, as well as the ones that come with the program. I tried locating the keyboardshortcuts.xml file and deleting it, replacing it with an older version, re-importing it in the options menu, and importing an older version's xml file. I tried deleting the shortcuts within the program and reassigning the letters. I tried repairing and reinstalling Revit.

 

The status bar in the lower left corner displays the text as I type, and it offers the suggestion as to what command I'm typing, but the commands do not execute. The problem exists in every project file I open, including the sample Revit projects. 

 

Is this a problem anyone else has had? Is it a computer problem or a software problem? Is there anything else I'm missing or haven't tried?

 

Thanks so much! Not even being able to Tile Windows is driving me crazy, and I haven't been able to find a solution anywhere.

Cheers!

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Accepted solutions (4)
51,020 Views
23 Replies
Replies (23)
Message 2 of 24

dzanta
Mentor
Mentor

i would do a repair on your revit

 

if that doesn't work, do a reinstall

 

if that doesn't work, do a clean uninstall and reinstall


Dzan Ta, AEE, ASM, ACI.

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Message 3 of 24

dbrainard
Advocate
Advocate

I think I've experienced something similar this past month. 2 times now, something odd has occured where I loose keyboard shortcut, middle mouse and correct properties display - Can't reproduce when or why. Closing the project and reopening it did nothing to fix it, but restarting Revit did. I assumed it might be one of the Add-Ins acting up, but now I'm not so sure.

 

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Message 4 of 24

dzanta
Mentor
Mentor

have you tried resetting your Revit UI?


Dzan Ta, AEE, ASM, ACI.

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Message 5 of 24

Anonymous
Not applicable

restart the Revit , if not working
restart your computer

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Message 6 of 24

elias_munoz_neyra
Advocate
Advocate

It's 2019 and I'm having this issue

 

¯\_(ツ)_/¯

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Message 7 of 24

RobDraw
Mentor
Mentor

It's October 27, 2019 to be more presise.

Did you try all of the suggestions above?


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Message 8 of 24

elias_munoz_neyra
Advocate
Advocate

I have closed the RVT and started the program again, it works now. My point is: it's 2019 and I'd like to know what causes this problem.

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Message 9 of 24

RobDraw
Mentor
Mentor

@elias_munoz_neyra wrote:

My point is: it's 2019 and I'd like to know what causes this problem.


 

Not really sure how the year is relevant. This thread is from 2015. It didn't get many responses and none of them were marked as a solution. It hasn't had anyone else post with a similar issue until now. It was most likely a one off thing. Probably fixed itself like from a restart.

 

In order to determine the cause the problem needs to be repeatable and from the looks of this thread it's not an ongoing issue. You can always start a new thread with the details of your problem so that you can mark a solution, if you'd like. 


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
Message 10 of 24

Anonymous
Not applicable

@elias.munoz.neyra I have experienced this quite a number of times now where keyboard shortcuts immediately stopped working. Restarting Revit seems to be the only solution. You said that  "In order to determine the cause the problem needs to be repeatable" well I hope this will help in find a more reliable solution. When ever I do a match property and accidentally press "msa" instead of just "ma" the keyboard shortcut stops working.

I hope autodesk can solve this mystery because restarting Revit is a pain in the A$$.

Message 11 of 24

RobDraw
Mentor
Mentor

@Anonymous wrote:

I hope autodesk can solve this mystery because restarting Revit is a pain in the A$$.


 

If you want Autodesk to solve it, you will have to wait a while, they only come around here occasionally and there has to be a legitimate widespread issue for them to take immediate action.

 

Maybe some of us lowly users can help.

 

Have you modified the keyboard shortcut file in any way?


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Message 12 of 24

elias_munoz_neyra
Advocate
Advocate

Indeed

I've dealt with this problem partially. WHen this occurs while I'm editing section views or detail views if you open edit crop mode and then close it it should refresh your shortcuts and prevent you from restarting RVT. DOwnside: the larger your model the longer it takes to open edit mode.

Still, this doesn't work in other edit modes.

Message 13 of 24

elias_munoz_neyra
Advocate
Advocate


Indeed

I've dealt with this problem partially. WHen this occurs while I'm editing section views or detail views if you open edit crop mode and then close it it should refresh your shortcuts and prevent you from restarting RVT. DOwnside: the larger your model the longer it takes to open edit mode.

Still, this doesn't work in other edit modes.
Message 14 of 24

Anonymous
Not applicable

Uncropping a plan view on a sheet and then recropping it worked for me. No need to restart Revit. Thanks!

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Message 15 of 24

RSpurrier
Explorer
Explorer

I get this problem from time to time, but the last couple of days have been particularly bad - probably because Revit knows I have a tight deadline...

 

The quickest way I've found to bring back the keyboard shortcuts is to synchronise with the central model, but tick the box to compact the central model. It takes longer than a normal sync but is faster than restarting Revit.

 

I've experienced this on every version of Revit I've ever used (2012-2019), and I've never been able to find out the cause. I hope Autodesk becomes aware of it and fixes it though!

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Message 16 of 24

dzanta
Mentor
Mentor

The times I have seen this issue is because my computer is running a graphics card and driver that is unsupported by Revit (personal laptop).  My work laptop that is properly spec'd does not have this issue.

 

Perhaps a graphics card or driver update/change is needed?

 

Kudos on the uncrop/crop temporary solution though...better than restarting Revit.


Dzan Ta, AEE, ASM, ACI.

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Message 17 of 24

Anonymous
Not applicable

Solution:
Had the same problem many times, i tried restarting the revit(didnt work) i tried restarting pc and it worked... turnes out the restating pc worked because it reseted the keyboard language to english cause i had change it to another language (cause english is not my native language). So to sum this up if you change the language to English (or whatever your Revit has as a default language ) it should work. 

Message 18 of 24

michael_coviello
Autodesk Support
Autodesk Support

Hello @kymberh   Did any of the solutions here work for you?   I found an article on this topic if you are using remote access where the keyboard shortcuts stop.   Does this apply to your problem?
Keyboard shortcuts stop working in Revit




Michael C
Technical Support Specialist
What's New in Revit 2023 | Autodesk University | Revit Blog
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Message 19 of 24

Anonymous
Not applicable
Accepted solution

changing the keyboard input language in Windows worked for me.

(Windows Key + Spacebar)

Message 20 of 24

akadL7Z44
Explorer
Explorer
Accepted solution

I usually fix this by locking my windows (Win + L) then login in again. You don't need to close any software.