The content is accessed from a cloud based repository. Load Autodesk Family is a cloud enabled service. Without an Autodesk subscription or internet access you will not be able to load content through the Load Autodesk Family dialog. Use Load Families to load content from a local resource. Note: Because Load Autodesk Family is a cloud enabled service it may be periodically updated when you run the command. Any updates will occur automatically. The version of the service installed on your machine is recorded in the journal when you access the command.
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Hosam Elzohry , ACI , ACP, Autodesk Ambassador Gold
BIM Manager
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