Revit crashes every time I click anything.

Revit crashes every time I click anything.

s3899792
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Message 1 of 5

Revit crashes every time I click anything.

s3899792
Observer
Observer

Hello,

 

Im currently using Revit 2025 on the newest update. I was loading a family I created into a Revit project and my computer decided to bluescreen. I let my computer restart and since then I have not been able to start a new project without Revit crashing, i cant even access the settings.

 

Ive attached photos showing all the errors I have been getting, these pop up when i try open a new project, open an existing project, try access the settings, literally every button I click Revit crashes.

 

I've re installed Revit 3 times, all with fresh downloads.

 

I am lost with what I can do, I've tried everything.

 

Please help.

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Message 2 of 5

jeremy_tammik
Alumni
Alumni

Unfortunately, we cannot help much here, since this is not the best place to ask such a question. Please note that this discussion forum is dedicated to programming Revit using the Revit API. Afaict from your description, you are not doing anything programmatically yourself using the Revit API, just using the standard Revit user interface. In that case, you will probably get more optimal answers to a question like yours relating to product setup, optimisation, usage, best practices and other end-user support issues in one of the non-API Revit product support discussion forums instead:

  

  

Jeremy Tammik Developer Advocacy and Support + The Building Coder + Autodesk Developer Network + ADN Open
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Message 3 of 5

jsgard
Community Visitor
Community Visitor

Hello, did you ever find a solution for this issue? I am experiencing the same exact issue with one of my projects and I have done multiple clean uninstalls, and nothing is fixing it.

 

I really need this fixed, I got a whole project for work that is bugged and I need to work on it and get CDs in next week.

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Message 4 of 5

TripleM-Dev.net
Advisor
Advisor

Look into the Revit journal (maybe cleanout the whole content, and then start revit/project)

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Location-of-journa... 

 

Windows 11?

All updates done (windows / Revit)

Clean the windows temp.

 

Does this happen for a single project file or all?, if just one then the project may be corrupt, try opening with audit or use a backup/older version.

Where is the project located, on a NAS, Network share , OneDrive, other cloud service or on the system harddrive.

 

- Michel

 

ps. Best to also post it in the Revit Architecture forum as it's not a Revit API programming topic.

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Message 5 of 5

jbrr27
Advocate
Advocate

TL;DR - I had to create a new Windows user profile.  It was a nightmare to get everything set up again but Revit is back.

 

I had my Revit 2026 experience something like this.  I got the same or very similar error dialogs.  I was still using 2024, but it only happened in 2026.  I tried removing add-ins, updated my graphics card driver, and verified that the latest version of Revit 2026 was installed (it was, and had been for the last 3-5 months).  I reached out to Autodesk and created a ticket, and they responded with a list of troubleshooting tips, some of which I'd already tried, some I hadn't, and one of which I couldn't because the crashing error:


https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Revit-journal-reco...

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Revit-crashing-cli...

Kindly try below in sequence -

►Apply update Revit 2026.4
https://up1.autodesk.com/prd/2026/RVT/8B8F57BC-1883-3B67-957B-D23EF083B0F2//Revit_2026_4_0.exe

Further, clean temporary files, restart the machine and check, https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-delete-temp...

►Disable add-ins and check, disabling manually or uninstalling them completely is preferred -
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-Disable-Add...

Step 2 - If no addins installed or uninstalling addins still create issues, kindly reset Revit to default as per article - https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-reset-Revit...

► Kindly log in via a new Windows user, open the software and check.
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-create-a-ne...

 

Logging in with a different Windows user account was the only thing that worked, which confirmed that the issue was related to my Windows user profile.  Our IT team created a new Windows account for me, and I had to recreate all my settings for every program.  I basically spent a full day just doing that and am not done yet.  But at least Revit works now.  I didn't try a full uninstall/reinstall of Revit 2026, meaning not just uninstalling the program, but manually scrubbing all folders related to it.  It's possible that could've done it, but unconfirmed.  I believe other users have tried this to no avail.  IT said that it's also possible a full uninstall of all Autodesk products could have solved it, but we didn't try that.  It may be worth it if you have a lot of custom settings in your email, PDF reader, browser, etc. as I do.  Had that worked, I would have only needed to update settings in a few products, instead of Windows and every program I use.  Hope this helps anyone else experiencing this issue.

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