My Revit Plugin would not work on other user's computer

My Revit Plugin would not work on other user's computer

DollyPortis-WPM
Participant Participant
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Message 1 of 6

My Revit Plugin would not work on other user's computer

DollyPortis-WPM
Participant
Participant

Hello, I created a plugin that works absolutely fine on my computer (compiled on my computer). I sent the dll file to another user and created manifest for them. The plugin loads just fine. When they click on the plugin nothing happens. 
Any help is greatly appreciated. 

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Accepted solutions (3)
1,065 Views
5 Replies
Replies (5)
Message 2 of 6

Omar_Amen
Advocate
Advocate

Hi @DollyPortis-WPM,
can you make sure that they got the same Revit version as the API is getting slight changes from version to another,
also make sure that the addin work fine on your machine with the same manifest file and dlls that they got from you,
make sure that they run the addin on the same Revit file that you are testing on,
I think that you have to debug it on their machine even remotely because you may be handled an exception in the code by skipping so if the run the addin on another file that contain something leading to that exception, or the have another Revit version that leads to the exception it will simply do nothing after clicking on the addin button without even through the addin failure message.

I hope you will solve it,
good luck.

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Message 3 of 6

sragan
Collaborator
Collaborator
Accepted solution

Also have them right click on the .dll file, check the properties, and make sure windows hasn't blocked the file.

 

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Message 4 of 6

Chuong.Ho
Advocate
Advocate
Accepted solution

I meet same problem before, you can try quick check this button in computer of user with assemblies your plugin, this problem some time cause with company computer becasue policy.

Unblock_dll.png

Chuong Ho

EESignature

Message 5 of 6

DollyPortis-WPM
Participant
Participant
This worked. Thank you so much.
Message 6 of 6

MiguelGT17
Advocate
Advocate
Accepted solution

I used to have the same problem, you can create an installer to avoid right clicking each time you release new version or add-in. 

 

All the best,

Miguel g

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