Insert Image crashes my Revit LT

[merissaQD84C]

I have reinstalled my program, restarted my computer, tried multiple projects and families and multiple jpegs and I can't get one to insert without the program crashing. It's been 3 hours of me trying to troubleshoot. Someone, please help. Thank you. 

[naveen.kumar.t · Accepted solution]

Hi @merissaQD84C ,

Please note that this discussion forum is dedicated to programming Revit using the Revit API. 

Therefore, you cannot expect an answer to a question such as yours relating to installation, product usage, or end-user support issues here. 

You should try one of the non-API Revit product support discussion forums instead for that: 

https://forums.autodesk.com/t5/revit-api-forum/this-forum-is-for-revit-api-programming-questions-not...

The people there are much better equipped to answer your question than us.

I hope this clarifies.

Thank you for your cooperation and understanding.