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Public Profile Prompt Buggy

Public Profile Prompt Buggy

Steps to reproduce
Every time I navigate to a new page in Autodesk (whether in Edge or Firefox) there is an overlay prompt for me to update my profile settings. I have updated them multiple times, selecting the boxes for improved visibility or putting new information into fields. Whenever I hit submit it throws me back to the profile settings page and those visibility settings are gone. Then when I try to navigate to another part of the website the prompt reappears and I have to close it again.


Expected results
Hitting the submit button on an overlay for profile settings should change those settings and allow me to continue navigating the page I am on.


Actual results
I either have to close an overlay every time I navigate to a new page or when I hit submit I am sling shotted around the website.


URL where issue occurs
Every URL


Browser
Microsoft Edge


OS
Other


7 Comments
kevinle2
Alumni
Status changed to: Accepted

Hello,


I am unable to reproduce. Could you send a screenshot of the overlay?

kevinle2
Alumni
Status changed to: Bug Identified
 
gherrmanRQ549
Advocate

I am also experiencing this issue.

Pop-up every time I navigate to a new page.Pop-up every time I navigate to a new page.

kevinle2
Alumni
Status changed to: Fixed/ Completed
 
gherrmanRQ549
Advocate

@kevinle2, The status is not "Fixed/Completed". I am still experiencing this issue.

gherrmanRQ549
Advocate

I don't usually log in on my phone, but just for kicks I decided to test it. Issue was occurring in Firefox for Android. Not a cache issue since the last time I logged in on my phone was several months ago.

Screenshot_20230407_214623_Firefox Nightly.jpg

gherrmanRQ549
Advocate

Still happening. Cleared cache. Firefox 112.0.1 (64-bit).

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