Forum Profile Picture

[TK.421]

Steps to reproduce
The profile picture on my account is not showing on any of my posts or user profile. When I go to my profile, it says 'picture hidden'. Can this be fixed or what is the cause of it?

Expected results
Profile picture is shown

Actual results
not yet seen, just submitting this ticket

URL where issue occurs
Any autodesk product forum

Browser
Chrome

OS
Windows

[kevinle2]

Hi @TK.421 ,

Did you upload your profile picture through profile.autodesk.com? Please check your privacy settings there as well. 

[TK.421]

Hi @kevinle2 . I did upload it through the website. Where are these settings you're talking about? I haven't changed anything or done anything differently.

[TK.421]

[kevinle2]

@TK.421 Apologies for the delay. 

Please go to https://profile.autodesk.com/personalinfo and see if you're able to change your photo. If this is still an issue, I will escalate this issue internally.