ReMake installation break- Connection has expired?

ReMake installation break- Connection has expired?

sramic
Explorer Explorer
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Message 1 of 5

ReMake installation break- Connection has expired?

sramic
Explorer
Explorer

Downloaded installation from my Account page under Products&Services. Please Help, it's urgent....

 

ReMakeInstallationIssue.jpg

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Message 2 of 5

devangshah
Alumni
Alumni

Hello,

 

Seems you lost the connection to the website while downloading ReMake.

 

Please download ReMake directly using the following link:

 

http://efulfillment.autodesk.com/NET17SWDLD/2017/MMNTO/DLM/Autodesk_ReMake_1723038_Eng_Win_64bit_dlm...

 

Do let us know in case of any issues.

 

 

Regards,

Devang

 

 

 

 

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Message 3 of 5

sramic
Explorer
Explorer

Thx Devang,

Installation passed successful, but now I have Activation issue that I described you by mail.

Regards Sinisa

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Message 4 of 5

devangshah
Alumni
Alumni

Hello Sinisa,

 

While we take a closer look at your contract details, can you please confirm that the user name you registered with Autodesk (using which you bought the contract) and the user name used to sign-into ReMake is one and the same ?

 

 

Thanks,

Devang

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Message 5 of 5

sramic
Explorer
Explorer

Hi again,

Yes I can confirm that I'm using the same account.

I just sign out and sign in again to be sure.

 

Recap 360 Activation was successful with the same account, and I bought the contract day after day.

Both Recap and ReMake are on my Order history:

 

Remake2.jpg

 

 

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