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Bug List

68 REPLIES 68
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Message 1 of 69
murali.p
5116 Views, 68 Replies

Bug List

Hi,

 

We will use this post to list all outstanding bugs.

 

Regards,

Murali

68 REPLIES 68
Message 41 of 69
Anonymous
in reply to: EricWiens

Thank you, I am having this problem also. Need fix asap before AU Las Vegas. Thanks!

 

http://forums.autodesk.com/t5/memento-general-discussion/point-cloud-analysis-with-autodesk-memento/...

Message 42 of 69
murali.p
in reply to: Anonymous

Hi,

 

Is your object/scene correctly scaled in real world coordinates? RCP file format is optimized for terrestial scanners, hence we now sample the mesh based on a fixed denisty (to mirror real world laser scanner). This behaviour is different from earlier versions where we were scaling the object to get a dense point sampling.

 

If the export still not working in spite of setting the scale then that would be a bug and we will post a patch as soon as we identify the cause.

 

Regards,

Murali

Message 43 of 69
karthik.nathan
in reply to: EricWiens

Hi eric,

 
Most meshes when first imported into memento will be unitless and without scale. It is important to set scale and units inside of memento before exporting out to rcp (I assume you were previously setting scale and units in Recap after exporting from Memento). Let me know if doing this works in the latest update. If it doesn’t, can you share the rcm file with me, and i’ll take a look at it right away.
 
Here's a video tutorial that might help: https://youtu.be/VP6wU3DdtqM
 
-Karthik
Message 44 of 69
Anonymous
in reply to: murali.p

Thank you! 

Message 45 of 69
Anonymous
in reply to: murali.p

Hello I have problem in v.1.5.0.30 with check new version (Memento -> ? -> check for updates) because it showing latest version:1.0.12.1 

Message 46 of 69
Anonymous
in reply to: murali.p

Hello I have problem in v.1.5.0.30 with check new version (Memento -> ? -> check for updates) because it showing latest version:1.0.12.1 

Message 47 of 69
devangshah
in reply to: Anonymous

Hello,

 

Thank you for pointing this out. Appreciated.

 

In order to better understand the issue, could you please clear the cache / history of the browser(s) you are using and then launch Memento and check for updates again ?

 

 

 

Regards,

Devang

Message 48 of 69
Anonymous
in reply to: devangshah

Memento works great for me.  The only issue I have is when I try and export a 3d model and choose to Rebake the textures to a higher resolution.  Any time I choose rebake and export, memento takes 100% cpu for awhile and finishes without error.  But the export isn't created.  A folder with the name is created, but no models or textures are found.  I've tried this multiple times with 3 different models on the current version as well as the previous release.

 

Preserve textures exports just fine, but rebaking to any texture size does not write the file to disk.  I am saving to both a server and locally.  Tried exporting to a couple of formats, obj and fbx.  Nothing ever works unless I leave it set to preserve textures.  I'd love it to rebake textures without exporting a whole model as well, but I'd be happy enough getting the existing functionality to work as intended.

 

I'm on Memento 1.5.0.30

 

Windows 7 x64

Xeon E5-1620

32 GB ram

 

Message 49 of 69
TatjanaDzambazova
in reply to: Anonymous

HIya. sorry for that 😞 and thanks for reporting! someone from the dev team will come back to you. 

Message 50 of 69
Anonymous
in reply to: Anonymous

Hi,

 

The rebake-texture isn't working in version Win 1.5.0.30

Is something changed ?

 

I hope this will be fix real soon.

 

Thanks,

Peter

Tags (1)
Message 51 of 69
jack_li
in reply to: Anonymous

Hi pkolbo,
 
Thanks to report us the bug.
 

May I know which file format is used to export and how big is the model(target size)?

 

-Jack

https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdamassets.autodesk.net%2Fcontent%2Fdam%2Fautodesk%2Flogos%2Fautodesk-logo-primary-rgb-black-small_forum.png&data=04%7C01%7CJack.Li%40autodesk.com%7C65ff850b555b450db0ac08d974a29ea6%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C637669064300092085%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jzs0JiGfP4AIVcVB9JubGy3ZyNuIxgnGKztzYN8mLSw%3D&reserved=0
Message 52 of 69
murali.p
in reply to: Anonymous

Hi,

 

Could you please test replacing two DLLs from the zip file below in the Memento install folder and try rebake again?

 

https://autodesk.box.com/s/ygdz1e0dd0tkrwd10ly0qg5kaxsb8x38

 

We were able to repro the issue on few datasets and the above DLLs fixed it. Let us know if this works for you too. We will roll out an update soon with other bugs fixes along with this one.

 

Regards,

Murali

 

Message 53 of 69
Anonymous
in reply to: murali.p

Hi,

 

The replacement of the dll's didn't work for me.

I still get the same output.

 

The model is a simple scan from ItSeez3D.

Obj file is about 7.3 mb

http://screencast.com/t/0oceAQeSU

 

Targetsize is:

http://screencast.com/t/zsBDCJtF7v2

 

I scaled the model up to 50mm,

but output is the same.   (done with the new dll-files)

 

 

Message 54 of 69
Anonymous
in reply to: jack_li

Face count is 2,746,670 (no decimation).  1 to 2.7M.  With preserve textures checked, it exports a model to about 127mb

 

I've tried exporting to FBX and OBJ.  Again, it grabs all available cpu and goes through the "exporting model....xx%" dialogue so it seems like its working, then it just says error creating model at around 70%.  Without Rebake texture checked, it goes to 100% and exports just fine.

 

 

I believe this also happens to me on my home machine.  I'm not sure I'll be able to check this over the thanksgiving break.

Message 55 of 69
MichaelTay
in reply to: Anonymous

Hi

Could you update your .dll with this. Place it in the same location with your Memento application. That should fix your issue.

https://autodesk.box.com/s/jyc6trxxnl245x8skq5omp4z3urjzepl

Regards
Michael
Message 56 of 69
Anonymous
in reply to: MichaelTay

Thanks,
problem is fixed
Message 57 of 69
gregdowningxrez
in reply to: murali.p

Importing an OBJ w/ an EXR texture causes ReMake to crash.

Message 58 of 69
murali.p
in reply to: gregdowningxrez

Hi,

 

Thank you for resnding us the report - we will post a fix soon.

 

Regards,

Murali

Message 59 of 69
gregdowningxrez
in reply to: murali.p

This one is bad...

 

remake v17.23.0.38 win10x64

 

A few days ago I suffered a crash on save and lost a few hours work. I completely uninstalled and reinstalled the software. Since then I have been very cautiously saving my work in versions should I run into the bug again. I have spent two and a half days working on the same project and finally it occurred again. I was disappointed but not too worried since I had a previous revision to go back to. Remake will not load any of the previous versions, it has been writing broken files the whole time! The error I get on opening is "could not read mesh" I tried reinstalling and on two computers.

 

Please contact me directly at greg@xrez.com to get a copy of the file.

Message 60 of 69
EricWiens
in reply to: gregdowningxrez

Still no export to RCP function in ReMake 17.23.1.69. 

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