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Recap Photo Processing Stuck at 60%

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sebastian.schott
Explorer
186 Views, 1 Reply
‎06-29-2022 11:16 AM
‎06-29-2022 11:16 AM

Recap Photo Processing Stuck at 60%

I uploaded 299 photos for cloud processing of a site and have been waiting about 24 hours for the processing to complete. Is there an issue with the file or do I need to reupload? The processing reached 60% completion, but it has been at this stage for a day.

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barmanr
Community Manager
in reply to: sebastian.schott
‎06-30-2022 08:06 PM
‎06-30-2022 08:06 PM

Hi @sebastian.schott ,

 

Could you PM me the name of the project? I will take a look at the backend and see what might have happened.

 

Thanking You.

 

Warmest Regards,



Rishov Barman
Reality Capture
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