ReCap keeps crashing on 'index scans'

[borisEJYFM]

Using ReCap Pro v 24.0,I do the following:

1. I create a new project
2. Import point cloud
3. I enter the project name and specify the folder.
4. I select a .pts file
5. I can import it
6. After import I press `index scans`
7. ReCap crashes

This is so mega annoying, I have no clue where to start debugging.

I have a RTX 3090FE video card and 32Gb ram. Im using Windows 11 pro.

When I set decimation to 100mm, the scan works, but the file becomes unusable as there is no accuracy....

The .pts files are between 192.000 and 510.000 KB in size.

[tilo_pfliegner]

Maybe you are able to get these pts files in some other, more optimized format like e57 or las/laz? You can also try to convert from pts to e57 or las/laz yourself using free tools like CloudCompare or lastools and try again.

[borisEJYFM]

Thank you for your reply. I tried CloudCompare, opened the .pts file and saved it as e57 file. I then open it in ReCap, set decimation to 10 and It will index, this works. However, only a small part of my pts file is 'there' / visible. This is very strange.....

When I open the e57 file in CloudCompare, the whole scan is visible.

[tilo_pfliegner]

You probably can't attach the e57 here, but if you send it to me some other way, I can take a look at it.

[barmanr]

Hi @borisEJYFM ,

Would you able to share the PTS file directly with us? If Yes, I will PM you a private one-drive link for sharing.

Thanking You.

Warmest Regards,