Missing Indexed Scans - Error Message 1000201

[PeterHarman]

I have manually registered approx 115 scans and and have previewed the 3D file and all appears ok. 

The scans are located on my local hard drive and i have sufficient space storage. However when the scans are indexed there is no 3d model it is just empty.  

There are no scan locations available, although i am able to see mirror balls and images when viewing the real view. 

I have also tried to export the model but receive an error message 1000201. I need to resolve this issue urgently and would appreciateScreenshot of 3D Preview 1Screenshot of 3D Preview 2Review available after indexing, but not the point cloud itself a swift response. 

[danny27585]

Hey,

If the data is georeferenced it might be just off view try mouse 3 or the origin point might be off also try to go a scan via the menu bar just click on the position and it will bring you to the big cloud. You could try replacing the shortcut link with a backup from the suport file.

good luck!

[yan.fu]

If there is difficulty showing the 3D point cloud, try to adjust camera setting ( near / far plan , fov) in the project setting. 

Or try to reset / adjust limit box to show the point cloud. 

[yan.fu]

Error Message 1000201 means there are too few points to export. This might be caused by limit box that hides all the points. 

[Anonymous]

Could you solve this? I'm having the same trouble.