Mirror Ball Display Error

[subs]

Found a small bug.

Mirror ball display does not update when visible scans are adjusted.  I had 10 scans out of forty visible, turned on Mirror Ball display and those 10 displayed.  Started turning on other scans and no Mirror Ball display updates.  I had to exit the program with all the scans on, then they all displayed when I got back in.

I'd be fine with all the MB's displaying regardless of what is visible.  I'm sure having only visible layers displayed makes sense sometimes too.  Either display them all or update the display based on what's visible.

Thx.

Latest version, yada, yada.

[anil_mistry]

Hi @subs,

Please try to delete "Temporary Cache Files" folder under support folder and then lunch your project again. Let me know if this helps.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[subs · Accepted solution]

However, if I get out of Recap and back in the Mirror Balls are fine.  So just the act of relauching clears it up.  It's a display bug in session issue.  Hide/Unhide scans, then switching on MBs will not reflect the scans currently visible.

Though like I said, low priority on the scheme of things.  Just an annoyance bug.

[anil_mistry]

Hi @subs,

Thank you for your reply and great feedback. Please let me know if you have any other questions or concerns. 

Thank you and have a great day!

[robertovalentino]

Anyone still having this issue?
I just cleaned up my PC and installed ReCap 2022 but somehow on some projects I still can not see the mirror balls. My client says he can see everything just perfect.
Might it be a video-card issue?
I am puzzled
deleting the ca

[yan.fu]

hi @robertovalentino ,

Please check if your mirror ball show option is accidently turned off. If it is off, you can toggle it on.

https://knowledge.autodesk.com/support/recap/learn-explore/caas/CloudHelp/cloudhelp/2017/ENU/Reality...

Best,

Yan

[jperkis]

I am having the same issue and yes, my mirror balls is turned on.