Hi @PSENDFSQG ,
Import errors can occur due to various reasons such as corrupt files, not enough space on the drive or not enough points in the scan, using low-intensity clipping, etc.
Could you share the ReCap log file from here: %localappdata%\Autodesk\Autodesk ReCap\AutodeskReCap.log
Thanking You.
Warmest Regards,
Rishov Barman
Reality Capture