Problem with Autocad 2009 activation code

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Hello,
i reinstalled Autocad 2009 to my pc (due to problem with my HDD). When i tried to open Acad a window popped up and asked to activate the product. I pushed the "get an activation code" button. Then a new window popped up with "Processing error"
Thanks for initiating your product activation. The system encountered a problem registering or activating your product. Please submit your registration information to us in a Customer Service request and an Autodesk representative will contact you.
Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.
Then i clicked the "use another method". I printed my name, email etc. and pushed the email button. then I pushed the "send my request by email".
A new window popped up "unable to create email"
I follow the instruction and send the email manually (to rtxml-emea@activation.autodesk.com) with the ACD2009ENURegemail.xml file attached.
I got no answer. Is something wrong with the procedure? It says i must get the request code in 6 days.
Thank you
Spathis S.