Dear Autodesk Support Team,
I am writing to escalate an existing support case regarding an issue with Autodesk Revit that remains unresolved.
Case Details:
Case Number: 25827188
Registered Email: mohd.furkan@grunerinfra.com
Despite raising the case earlier, the issue is still pending and is significantly impacting our ongoing project work and productivity. We have not yet received a satisfactory resolution or clear timeline for closure.
We request you to kindly:
Prioritize this case on an urgent basis
Assign a technical expert to review and resolve the issue
Provide an estimated resolution timeline
Arrange a callback or remote session if required for faster troubleshooting
Your prompt attention to this matter would be highly appreciated, as the delay is affecting our operational efficiency.
Please feel free to contact me at your convenience for any additional information or clarification.
Looking forward to your quick response.
Thanks & Regards,
Mohd Furkan
IT Department
Gruner Renewable Energy
M: +91-8595952617, 8595953584
Email: mohd.furkan@grunerinfra.com