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I'm having a problem with Autodesk support. Back in 2012 I purchased the student version of Autocad Revit Architecture Suite 2012 which has a perpetual license. On the Autodesk site in my account, I plainly see the product AutoCAD Revit Architectural suite under my products and services. When I try to download the product I get "no active downloads" "error unknown". I have been dealing with student support for the last three weeks with no resolution to my problem. Now when I go to my account page and click on the help and support, help and support chat link is grayed out and support will not answer or reply to my emails. Does anyone know of a corporate link to Autodesk where I might get a resolution to my problem? Or a solution.
