2010 LT Activation Code

[Anonymous]

I recently installed the new Windows 10 update.  When I open autocad it is asking me to activate my copy.  When I check the box to get an activation code, it tells me that it cannot be activated due to a serial or version number issue. 

Obviously, there is no support for 2010 and I cannot find a customer support number or email address to get this resolved.

Any help would be much appreciated.

TIA!

[matliks]

You marked topic solved, but it is not. I had to reinstall my OS - win 7. Computer is offline. I connect it only for activation purposes. I bought software, to own it. Now you say, that I own it, but I can't use it. Are you insane? It's your bad will only.
So should I activate it with crack? It'll work perfectly fine with crack applied. I got license also. Will it be ok?

Do you think, if I install AC2020 with crack will be fair?

Do you think, that disallowing original license to activate, is ok?

You can only answer yes or no for both, as far as I can understand it. Make it work again please.

[Mark.Lancaster]

@matliks 

I understand your frustration but this is a user based forum.  We can't make these legacy version work again for you.  In addition because a user marked a solution or reply as a solution for their question doesn't mean that solution is for you.  Remember its a user based forum.

In the end there's a dedicated forum for this.  https://forums.autodesk.com/t5/previous-version-support/bd-p/6051

[pendean]

The Autodesk licensing team can decide when a reactivation code can be granted and to whom. So open a ticket with the Licensing support and check all information and options they may offer you if any (no guarantees) https://knowledge.autodesk.com/contact-support/installation-activation

HTH

[Anonymous]

What happens when you hard drive fails? And still need to re-install using the same operating system???

[Anonymous]

read entire thread again

this has been answered

[pendean]

Autodesk ended automatic reauthorizing of 2010 and older software as of August 31 , 2019, no exceptions, read all about it here https://knowledge.autodesk.com/support/autocad/learn-explore/caas/simplecontent/content/previous-ver...

[Anonymous]

I’ve only recently stumbled upon this page.  I had a similar experience with my AutoCAD LT 2007 licence and had the same curt and matter-of-fact response from forum users and Autodesk.  Why does Mark Lancaster accept this appalling attitude from Autodesk without question or support for fellow users. Surely he and other Autodesk sympathisers could offer help and support to users with this problem rather than just stating facts verbatim.  They could for instance organise some form of collective appeal to their friends at Autodesk or better still, threaten a lawsuit against them as Terry has suggested.  I agree totally with his stance over this:  It is robbery, nothing more, nothing less!

[RobDraw]

Unfortunately for you and everyone else, it is just a matter of fact. Anything beyond that is just unfounded opinion because to there is nothing you, or anyone else, can do about it without getting lawyers involved.

Good luck!

[Anonymous]

I am in the same situation...and it's frustrating. Even more frustrating is their debacle website! Good luck trying to get any helpful information on that piece of crap...utterly a waste of my time! And...good luck getting to an actual person you can talk to. I am really upset about this entire ridiculous move by Autodesk. I am currently looking for a crack code that will let me use my software. They may say this is illegal but I don't care. I paid for my software and it's just as illegal for them to shut it off not allowing me to use software I paid for than me finding a crack code and using it to make my software work.

[Anonymous]

I’m sad to say that I’ve given up trying to pursue this issue on this forum.  I would have thought that with so many people having the same problems and opinions regarding the injustice of Autodesk’s actions, the likes of messrs RobDraw, Pendean and Mark Lancaster would be more sympathetic towards us and less sycophantic towards Autodesk.  They are, after all, ranked as ‘mentor’, ‘community legend’ and ‘consultant’ respectively.

I note in one of their posts that we should consider purchasing alternative CAD systems.  I did this earlier in the year - I bought TurboCAD…….  big mistake!  Despite it’s claims, it’s not a spot on AutoCAD LT.  But this is where Autodesk have us over a barrel - their product is the best and they know it!

On a happier note, although I’m retired, I’ve been doing some consultancy work for my old company who provided me with a PC loaded with AutoCAD LT 2020, so in between working on their tasks I’ve been able to do a few home projects!  However, it looks like I shall have to knuckle down and get to grips with the dreaded TurboCAD once the consultancy work dries up:(

[RobDraw]

Instead of complaining, you should try to educate yourself.

First off, they did not shut off your software. You did! You could still be using it. "They" merely stopped generating activation codes. They gave plenty of notice for YOU to make preparations. Most saw it coming even before the announcements started rolling out.

YOU have options. Read this forum to learn about them, but realize that the people who are still using their old software aren't here to help you. Autodesk will not help you. In fact, the lifecycles of newer programs are coming to an end. You will have to go elsewhere for solutions. If you are still frustrated after educating yourself about this, go write a blog or something. Complaining here is just a waste of time. We are users, just like you. Some have back-up plans for when they suddenly can't use their software. Others, well, come here and act like they've been wronged, play the blame game, demand resolution, and will never use the program again. 

Good luck with the path you choose.

[RobDraw]

If you're looking for sympathy, you came to the wrong place. These forums are about solutions. If you came here asking how you could prevent the loss of your product, you would have been given multiple solutions. One of the suggestions would have been to try out alternative platforms BEFORE purchasing. In fact, some of the people here are quite familiar with the alternatives. You shot yourself in the foot multiple times and you've got no one to blame but yourself but if it makes you feel better to blame others for your mistakes, go ahead, most of us can see what is really going on.

Good day.

[Anonymous]

Now that you've finished your vitriolic rant, maybe you should wind your neck in and review what me and others are trying to tell you.  Also, how dare you tell me to educate myself!

Firstly, I did not receive notification from Autodesk that they could no longer supply an activation code for my product.  How could they anyway? they couldn't possibly have the details of everyone who is in possession of their software and I did not join this forum until I had the problem.

Secondly, I did not 'shut off' my software as you so venomously stated - most of us with this problem had hardware issues which forced us to reload the software onto newer platforms only then to find that Autodesk would not supply activation codes.  In my case, with much persuasion, I was able to obtain a code but to their credit, the helpdesk could not guarantee its stability, and they were right, because it only lasted one session.

I realise now that complaining here is a waste of time as you say, but it does beg the question - why did Autodesk set up this particular forum and call it 'Previous Version Support' if previous versions can't be supported.  Also, I am aware that you guys are there to advise on the finer points of drafting with AutoCAD, so why are you bothering to get involved in these issues?  Why not highlight them to higher authority within Autodesk to address?

Regarding your second message: You're completely wrong, I'm not looking for sympathy, just justice for me and all those who have been robbed of the use of their software.  

[RobDraw]

As to your first point:

We are developing a problematic theme here. It's your responsibility to keep your Autodesk account updated in order to receive notifications about your account and software. Ignorance doesn't transfer responsibility of keeping your software working properly. 

Second point:

Your lack of concern about using the program on an "unsupported platform" also fits the pattern. You didn't care about anything except that it was working at the moment. You almost lost it but did nothing to ensure you wouldn't lose it again.

Third point:

You're still complaining and placing your responsibility on others.

Seeing the pattern yet?

You robbed yourself of your software. I think that's poetic justice since you still won't take responsibility.

Good day.

[Anonymous]

Point one:  You should really have read and taken onboard what I said before lecturing me on what you perceive my responsibilities to be.  I reiterate: Until I had this problem I did not have an Autodesk account.

Point two:  Complete gobbledegook.  Of course I was concerned, but I was assured that the facility was there to transfer the license back to the original platform - it was, but it didn't work when I tried.

Point three:  I'm not complaining, I'm past that as I inferred in my first post of this thread which I only started to support 'Integdetailing' - the guy who posted message 29.

It's pointless continuing this conversation now because you have a very distorted view of this issue and you've misinterpreted the purpose of my original support message to Integdetailing.   

[RobDraw]

No account, no notice.

No program, no backup.

No problem.

You didn't do anything to ensure that you didn't lose it and then get upset when you think that Autodesk took it from you...

Then you buy a program without checking it out and end up not happy with the purchase.

It seems like you don't realize that I'm pointing these things out in order to help you avoid making the same mistakes 

You're welcome.

[Anonymous]

What the hell are you talking about.  Are you actually responding to my comments?  I think not.  Please go away and stop this now.

[RobDraw]

If I'm not responding to your comments, why do you keep addressing me and then tell me to go away?

Oh, I know. Because you can't take responsibility for your own actions or, more appropriately in this case, inactions. You haven't even asked once how YOU can prevent this or something like this from happening again.

What are you doing here?

[matliks]

Are you out of you mind? He bought app with a licence. He was not suposed to have an account on autodesk. Why would he do that? Specialy, that in 2010 it was not such a ordinary. It’s not like, he could not run the software becouse of his fault or OS support. It do not work only, becouse he cannot get activation code, which makes Autodesk app useless. It is not his responsibility to make backup and sing up for an account. He bought software, he should be able to use it. By use it, I can understand as activate and run. App glich makes it ask for activation after Windows update, and that makes it unusable. Of course, he can use alternative ce software like others do. Yep, there is current version on dark side of web…

[RobDraw]

Yes, why would anyone want to sign up for updates and announcements or do anything to protect their investment?

Oh, the insanity...