XGen won't batch render in Arnold

[ID22OX22]

I'm having quite a problem. 

I've been unable to batch render XGen in Maya 2018 with Arnold.

I've used the export patches for batch render feature, and it still wouldn't work.

I've looked through many tutorials, but none of them help.

I do get a yellow warning that says the ARRAY parameter "time_samples" could not be read.

[damaggio]

What is your Maya version update and Arnold version and OS?

[ID22OX22]

Maya 2018, unknown, and don't know what an OS is.

[damaggio]

Look in Maya top menu Help- about Maya, OS means operating system, Windows or Mac?

[ID22OX22]

Oh. OK. My OS is Windows. Does that help?