Error message about normals when attempting to render textured model in Arnold

[Anonymous]

Hey all,

I just imported some textures from Substance for this lamp thing here.

Applied textures as I usually would and have run into an error message (see below) that I haven't seen before.

The error to me suggests that a tx. is plugged in as the normal map but all of the normals are png formats. 

This error message is also cycling through for most of the normals, as soon as I remove one object, I get the same error for a different normal map??

[Anonymous]

Hey all,

I just imported some textures from Substance for this lamp thing here.

Applied textures as I usually would and have run into an error message (see below) that I haven't seen before.

The error to me suggests that a tx. is plugged in as the normal map but all of the normals are png formats. 

This error message is also cycling through for most of the normals, as soon as I remove one object, I get the same error for a different normal map??

[Stephen.Blair]

All textures are converted to tx before the render starts. That's the default behavior of MtoA.

That looks like your tx file is corrupt. Delete it and let MtoA generate a new tx file.

Note that the tx file will probably be locked. Use Arnold > Flush Caches > Textures to remove the tx from the texture cache so you can delete the file.

[Stephen.Blair]

All textures are converted to tx before the render starts. That's the default behavior of MtoA.

That looks like your tx file is corrupt. Delete it and let MtoA generate a new tx file.

Note that the tx file will probably be locked. Use Arnold > Flush Caches > Textures to remove the tx from the texture cache so you can delete the file.