Moving in Y-axis causing issues

Moving in Y-axis causing issues

Anonymous
Not applicable
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17 Replies
Message 1 of 18

Moving in Y-axis causing issues

Anonymous
Not applicable

Hello, when I try and move a simple object in the Y axis after its been rotated moves in the wrong direction.

For some reason this only seems to happen with newly created objects and not old ones loaded from scenes.

I have tried resetting the tool and I've have tried resetting the preferences in Maya by renaming the Prefs folder but that didn't fix it, short of reinstalling Maya I just feel there's probably a silly tick box on somewhere.

 

I have made a video of the issue. The move tool is set to Object in Axis orientation, if I set it to Along rotation axis then it actually works.

 

 

 

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Accepted solutions (1)
4,482 Views
17 Replies
Replies (17)
Message 2 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous and welcome to the community!

 

This does look like an axis orientation issue and/or a snapping issue.

 

If you set it to world does this still happen?

 

Also, can you check and make sure all of your snapping toggles are disabled (all of the magent icons right below the Mesh Tools menu).

 

Please let me know if anything changes!

 

 

 

 

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Message 3 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

Just wanted to check in to see how things were going. Are you still having this issue?

 

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

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Message 4 of 18

Anonymous
Not applicable

Hi, sorry for the late reply.

All the snap icons are off and setting it to world move it in the world directions, object rotation axis moves it correctly too, but just having it set to object doesn't when moving it in the Y axis.

 

I reset the preferences and that didn't fix it.

 

Cheers

Rob

 

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Message 5 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

Hmm ok.

 

Is your Maya 2018 on Update 4 our most recent update? If not please update and let me know if anything changes!

 

Also, if you freeze transformations and then try to move does the issue still occur?

 

 

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Message 6 of 18

Anonymous
Not applicable
Hi,

Thank you for your prompt reply, I’m however unable to check that till Wednesday (was not expecting maya support to be so efficient 😄 )

Will find out the moment I can.
Message 7 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

No problem! I'll check in with you Wednesday unless you get back to me before then Smiley Happy!

 

 

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Message 8 of 18

sean.heasley
Alumni
Alumni

Hey @Anonymous

 

Just wanted to see how thing were going. Have you had a chance to try my suggestion?

 

 

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Message 9 of 18

Anonymous
Not applicable

Hi,

I encounter the same issue as heskethr1, and would realy appreciate to find out the solution too. The only difference is that it's not only on y axe for me, sometimes it's z axe, sometimes x axe. It also seem to only happen after I scale my object.

My Maya is updated, when I freeze transform my object, the problem seems to go away but then I have to manually replace the pivot axes. That's annoying.

Cheers

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Message 10 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

Could you possibly post a video of this issue as well and/or steps to reproduce the issue?

If you need a video capturing program, Screencast is a great option that we use here at Autodesk

 

While I can't reproduce it at the moment, it does seem to be an issue and if I can get your video as well it will make it easier for the developers to work on a fix for this!

 

 

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Message 11 of 18

mspeer
Consultant
Consultant

Hi!

 

Please upload a scene-file showing the problem + step by step instruction how to reproduce it.

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Message 12 of 18

Anonymous
Not applicable

Hi, sorry for the late reply.

 

I am currently on version Maya LT 2018, I am unsure if it is on update 4 or not, it says version 2018.0.0.F

Freezing the transformation the moment an object is created does fix the issue however doing this to an already created object would defeat the point of moving an object in its local Y axis.

 

Cheers

Rob

 

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Message 13 of 18

sean.heasley
Alumni
Alumni
Accepted solution

Hi @Anonymous

 

That means you aren't on update 4. Can you please update to update 4 by using the Desktop app or downloading it here under the manage and updates/addons tab and then let me know if it still occurs?

 

 

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Message 14 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

Just wanted to check in to see how things were going. Are you still having this issue?

 

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

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Message 15 of 18

Anonymous
Not applicable

Hi Sean,

Just updated to version .4 and it fixed it.

Very sorry for wasting your time, I didn't know there was an update for Maya so I have now switched on auto updates.

 

Thank you again for your time and patience in this matter and keep up the good work (PS glad to see the the separate button now remembers the original materials)

 

Cheers

Rob

Message 16 of 18

sean.heasley
Alumni
Alumni

Hi @Anonymous

 

No problem glad it worked for you! And you aren't wasting my time at all! If anything this always helps to know when issues occur and if they are fixed by updates so anyone that may stumble upon this thread will see the solution Smiley Happy

 

 

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Message 17 of 18

mohammedroshan3010
Community Visitor
Community Visitor

Hey there, my issue arises when I've selected a few objects facing various directions and when I try to move them in one direction, they move in opposite directions wrt to the direction the selected objects are facing. 

Message 18 of 18

brentmc
Autodesk
Autodesk

Hi,

 

A screenshot, scene file or short video would be helpful.

If you want all the obejcts to move in the same direction you should be able to switch the move tool axis orientation to world. (or custom if you want them to move relative to some other reference frame)

Brent McPherson
Principle Engineer
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