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Maya LT 2016 activation error

3 REPLIES 3
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Message 1 of 4
Anonymous
535 Views, 3 Replies

Maya LT 2016 activation error

 Hi,

 

I was using MayaLT 2016 trial version and everything was working fine. Trial ended so I bought a monthly subscription, when I first activated it, it was working fine however the second day I started getting the same problem as this thread here:

http://forums.autodesk.com/t5/maya-lt-general/maya-lt-2016-authentication-error/td-p/5559950

 

Even when I try the solution posted there, I get the same problem. 

 

Every time I activate it sends me an email saying that it has been registered. I just noticed that I have 15 emails confirming registration! I guess that's how many times I've tried to use Maya.

 

Any help would be greatly appreciated. 

 

I also tried downloading older versions of MayaLT but it aborts installation straight away.

 

Thanks.

3 REPLIES 3
Message 2 of 4
lynn_zhang
in reply to: Anonymous

Hi @Anonymous Welcome to Autodesk Community!

 

Sorry to hear about the activation issue you're having with your subscription! Just to confirm, you have tried the solution posted here: Upgrade Delay - Please contact your Administrator to request permission to use this product ?





Lynn Zhang
Community Manager


Message 3 of 4
Anonymous
in reply to: lynn_zhang

Hi @lynn_zhang

 

Yes I tried that solution and still with the same problem! 

 

I uninstalled and re-installed many times and still not working.

 

 

Message 4 of 4
lynn_zhang
in reply to: Anonymous

@Anonymous

 

We have created support Case #: 11183990 for you and our support team is working on fixing the issue. You will be contacted via email once the issue is resolved. Thanks for your patience!





Lynn Zhang
Community Manager


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