Hi,
I was using MayaLT 2016 trial version and everything was working fine. Trial ended so I bought a monthly subscription, when I first activated it, it was working fine however the second day I started getting the same problem as this thread here:
http://forums.autodesk.com/t5/maya-lt-general/maya-lt-2016-authentication-error/td-p/5559950
Even when I try the solution posted there, I get the same problem.
Every time I activate it sends me an email saying that it has been registered. I just noticed that I have 15 emails confirming registration! I guess that's how many times I've tried to use Maya.
Any help would be greatly appreciated.
I also tried downloading older versions of MayaLT but it aborts installation straight away.
Thanks.
Hi @Anonymous Welcome to Autodesk Community!
Sorry to hear about the activation issue you're having with your subscription! Just to confirm, you have tried the solution posted here: Upgrade Delay - Please contact your Administrator to request permission to use this product ?
Hi @lynn_zhang
Yes I tried that solution and still with the same problem!
I uninstalled and re-installed many times and still not working.
@Anonymous
We have created support Case #: 11183990 for you and our support team is working on fixing the issue. You will be contacted via email once the issue is resolved. Thanks for your patience!
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