Subscription Sign-In for Linux

[Anonymous]

I previously made this request in the old Feedback forum, but I guess it didn't make the transfer over. Rewriting as it's come up again, with new information.

As it stands today, use of Maya on Linux requires the purchase of the Multi-User license which (as of Jul 24, 2019) is $1,160 USD more expensive for a year subscription than the Single-User license. It's a little over $3K USD more for the 3 year subscription. Back when the subscription system was implement, Linux users had the ability to request a license to be generated for their own use (forum threads dating back to 2016), which does not seem to be the case anymore.

I'm aware that the significant majority of Single User licensees are running Windows with macOS following behind. However, the use of Linux for individual users is growing and cutting them off from your software just because the SSO licensing method has not been implemented in the past several years is not the right thing to do. The SSO has already been integrated in Windows and macOS, and unless the system is utilizing third-party software that does not support Linux, it should be possible and feasible to integrate this into at least the supported Linux distribution's installation package.

As someone who has been using Maya for around 8 years and on all three platforms, I can say firsthand that it operates most efficiently and stably on Linux (it's not even a fair competition). Please don't restrict the chance for users to really enjoy your tool through license exclusion.

Cheers,

Mike

[heiko.sigle]

I agree with all of the above.

Mike, could you tell us where you got the definite info on the matter (that its not possible at all right now with linux and single user subscription / login)? I figured it out on my own, but i couldnt find detailed info and/or reasoning on any autodesk pages.

When i asked support about it, they insisted it would be possible and we got stuck when they demanded to remote login on my machine with teamviewer, which isnt a possibility at the company i'm with.

[Anonymous]

I found the information in the forums (either Licensing or in Maya General). They may still quietly do it behind the scenes, but publicly they don't support the offer. My search results in the forum aren't returning the same posts as before, but I just came across this one from May which seems like they still might be doing it:

https://forums.autodesk.com/t5/installation-licensing/maya-2019-linux-licensing-problems/m-p/8810350

The posts I came across before pretty much stated what's found on the requirements page of Linux usage requiring a multi-user license. Whether or not they provide a standalone or network license I don't know. It would be fairly simple to abuse this system by providing standalone licenses (enough to install on all machines you own, just like you could license with SSO). This post from CG Channel says Maya Indie is supported on Linux, but I would like to see SSO support for that.

http://www.cgchannel.com/2019/07/autodesk-launches-3ds-max-indie-and-maya-indie/

> when they demanded to remote login on my machine with teamviewer

There is absolutely no reason why Autodesk support would need to remote into your system for this. They've spent years providing license codes directly to users accounts (and still do for Education (institution) licenses).

At the end of the day, SSO support on Linux is a must for solo users to be able to properly take advantage of their subscription offers. A note saying that it's being worked on would be great.

Cheers,

Mike

[heiko.sigle]

Thanks for your feedback, that was very helpful.

I somehow missed the part in the system requirements where it says 'linux only works with multi-user license'. Probably my fault, or the info got added later on.

I'm gonna try the 'behind the scenes' way as suggested in the first link you posted and see where that gets me.

[Anonymous]

Had the opportunity to briefly mention this to @tj.galda and he gave me some encouraging news (without sharing any details of course). Pinging him so he knows this is here 😉

Cheers,

Mike

[Anonymous]

I couldn't say no to the indie subscription price, but it is very annoying to have to keep a second windows workstation running just for maya when houdini indie, octane, substance painter and resolve all work fine on my main linux machine.

[mills_sean]

This is insane as my educational license has a serial number for linux, but if I want to register a paid subscription on linux it's impossible.

This new licensing scheme is over 2.5 years old. Autodesk it's time to update the linux policies for subscription users.

[Anonymous]

Does the change to accepted mean we might see SSO for Indie? Arnold 6 supports Geforce 9 series on linux but not windows.