viewport not working

[Anonymous]

Hello everyone,

I just tried to work on Maya 2018 and the viewport doesn't show up, i uninstalled et reinstalled the program.

Then i tried to activated the grid or show the viewport but nothing happends, I just have a grey screen.

Does anyone had this problem before?

my config:

OS: Windows 10 

CPU: Intel Core i7-6700HQ

Graphics Chipset: NVIDIA GeForce GTX 970M

RAM: 16GB 

Thanks

[Roland.Reyer]

Hi,

is the complete window grey? Or do you see any UI elements?

What about the „Workspaces“ menu in the upper right corner of the window?

Try switch to another workspace.

[Anonymous]

Hello,

I can see the UI elements and i can change the workspace but the viewport it's still grey.

Actually, If i open a file or create a primitive, nothing shows on the viewport.

I really don't understand

[Anonymous]

By the way, i can see and use the hotbox when i hold the space bar but nothing i select do anything in the viewport.

[mspeer · Accepted solution]

Hi!

1. Make sure to use latest GPU drivers (or try older ones).

2. Deactivate any other (onboard) GPU.

3. Try a reset of your preferences.
Rename the folder prefs in folder 2018 to something like prefs_backup, or to reset everything, the folder 2018 to 2018_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

[Anonymous]

Thank you very much, i deactivated my onboard GPU and now the viewport works

😄