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Unable to Load Optix library error

4 REPLIES 4
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Message 1 of 5
E-Ren
2574 Views, 4 Replies

Unable to Load Optix library error

I recently jumped back to learning Maya and have begun following along some online instructional videos with a 30 day trial of Maya 2020, until I can enroll in a program and get a student license. 

 

With that said, I still have a lot to learn and will always be jumping to troubleshoot errors like these even if they aren't necessarily preventing me from what I happen to be working on. But I was curious as to why this error keeps popping up whenever I open scene files included with the videos I am following along. I am running this on a Dell XPS 15 9570 Laptop with the following GPU 

Intel(R) UHD Graphics 630
NVIDIA GeForce GTX 1050 Ti with Max-Q Design

 

Warning: GPU RENDERING NOT SUPPORTED: Unable to Load Optix library, NVIDIA Driver 397.93 is either too old or missing the Optix library

render error.jpg

 

 

4 REPLIES 4
Message 2 of 5
Christoph_Schaedl
in reply to: E-Ren

You dont told us which GPU do you have?

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Message 3 of 5
E-Ren
in reply to: Christoph_Schaedl

Whoops. My bad, i seemed to have failed to insert that text.

 

Just edited the post.

Message 4 of 5
Christoph_Schaedl
in reply to: E-Ren

Do you have installed the latest drivers for this card?

And make sure Maya is starting with the nvidia card.

 

Plus: you wont get happy with such a weak graphics card and GPU rendering.

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Message 5 of 5
Anonymous
in reply to: E-Ren

I had the same Problem, here is the solution I found, hope this helps!!

 

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-As... 

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