Send from 3ds max 2019 to maya 2019 (problem)

[mikhailkonstantin3d]

Hello there, I bought a project from turbosquid, working perfectly in 3ds max 2019, when I am trying to send it to Maya 2019, Maya won't receive it, it's like nothing happens in Maya, 3ds max saying that (connecting to maya and writing fbx etc ... ) but when it finishes that, nothing happens in Maya, by the way why I can't import fbx and 3ds to Maya ? I tried to export it then import to maya, but it is not working, maya says (unrecognized file type)

if you can help please 

[mikhailkonstantin3d]

Hello again, I have fixed the importing issue, the problem was when I want to export to fbx there is a lot of options as you know, the last one, can choose from it what kind of fbx, like 2014 to 2019, I should've choose 2019, but this is the problem this the original file in 3ds max those curves i can move them so the machine will move ! like a remote controland here in maya after the importing, they mean nothing ! just like curves ! what can i do ?

[Anonymous]

Can you go into details on how you manage to do it? im sort of new to maya and 3ds max and im not understanding what 'fbx' means