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Problem Opening Maya File and Importing FBX

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Message 1 of 2
Anonymous
252 Views, 1 Reply

Problem Opening Maya File and Importing FBX

I am having an issue opening a specific file in Maya.

 

The other day, everything was working with no issues.  Then yesterday, I tried opening an mb file in 2018, but Maya froze. At first, I thought the file might be corrupt, but my friend was able to open it with no problem on his PC. The mb file is 108MB and the ma file is 189MB. My pc opens much larger files with no problems.

 

Here is a list of the things I've tried that haven't worked.

 

1) Reset Prefs

2) Restarted PC

3) Installed and tried opening in Maya 2019

4) Reinstalled Maya 2018

5) Imported mb into new scene - still froze

6) Sent mb to friend who opened it, optimized scene and saved it as ascii file - still froze on my pc

7) Friend then exported all geo as an FBX, but it still froze my pc

8 )Installed 3DS MAX 2020 - fbx opened fine. Re exported as new fbx - still froze

 

I don't know what else to do...  Any advice would be greatly appreciated. Thank you.

 

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Message 2 of 2
Anonymous
in reply to: Anonymous

I fixed this problem by changing the global subdivision method from OpenSubdiv Catmull-Clark to Maya Catmull-Clark

 

Windows > Preferences > Modeling > Global Subdivision Method

 

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