My maya can't use import image plane

[Anonymous]

When i use import image plane from one of my side view window, the only resuly i got is a green line in the central of screen.

This problem happened in all of my different version of Maya, and no matter which type of image i used.(png and jpg type)

[Christoph_Schaedl]

Could you expain further how you import the image plane please.

[alec.andersenLP8AU]

Hi @Anonymous,

I would suggest the image plane process of View>Image plane. You'll then want to ensure that Image sequence is turned off (unless applicable). Finally, I'd suggest starting with Jpeg or PNG formats. You'll also want to finally make sure that the image plane is viewable. You can select Show > All in the viewport.

I hope that helps.

[lynn_zhang]

Hi @edison9499 , welcome to Autodesk Community!

Just checking to see if your problem has been solved. Have you tried the above suggestion from @alec.andersenLP8AU and did you have any success? If you find it helpful, please click on the "ACCEPT SOLUTION" button in his reply so this helps other users in the community find the solution too. Thanks!

[doom7787]

hi , i have the same problem and did all the fallowing steps, as i did all the time before , but since i upgrated from maya 2020, it not working , just a 1 D line 

[doom7787]

Just solved it with rename every file that had not english letters on the path to the image 

[noahREXYB]

I was having the exact same problem in MAYA2025. This is happening because the image I'd been trying to import had been saved as a '.webp' which I remade a '.png'. MAYA doesn't like something about altered file types and will refuse to show them to you so the easiest way around this is to screenshot the image and import your screenshot since it has an unaltered base. This fixed any problems I had and kept a more than high enough quality.

If you want even greater quality equal to the default image just put it into photoshop or another similar program (Krita works too) and export as a PNG at maximum preserve, this makes the image the exact same but removes anything that would make MAYA dislike it.