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Maya Product Enhancements page broke?

6 REPLIES 6
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Message 1 of 7
Anonymous
666 Views, 6 Replies

Maya Product Enhancements page broke?

Is anyone able to access Maya Product Enhancements page from within Account Management?

 

Everything else works fine (although confusing to have to give yourself permission to download enhancements.) 

 

Maya Support takes two days to respond.

 

 

 

 

6 REPLIES 6
Message 2 of 7
ray
Advocate
in reply to: Anonymous

I have the same problem. This is the error message of the "product enhancement" page (italian)

 

error.jpg

Message 3 of 7
Anonymous
in reply to: ray

Still broke eh? I got same error.

Maya Support can send you temporary download URLs. It took me five business days to get it.

The new SVG stuff is great.
Message 4 of 7
ray
Advocate
in reply to: Anonymous

How can I write to Autodesk support ? The support page takes me to "browse solution" or "ask the community" but no direct contact

 

Thank you

 

Ray

 

 

Message 5 of 7
Anonymous
in reply to: ray

Here is page to submit support ticket: http://knowledge.autodesk.com/contactus/websupport/getting-support

 
Chat support always says Agent Unavailable.
 
Message 6 of 7
ray
Advocate
in reply to: Anonymous

thank you

 

 

Message 7 of 7
ray
Advocate
in reply to: ray

I just discovered that if you try to load the "enhancements" page with an iPad ... it works ... 

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