Maya not providing Login Access or Single User License

Maya not providing Login Access or Single User License

Anonymous
Not applicable
2,918 Views
3 Replies
Message 1 of 4

Maya not providing Login Access or Single User License

Anonymous
Not applicable

I have been using Maya for the past month and a half under as a student under temporary license due to the application not providing any sort of access via log in or single user license options. I've tried downloading and reinstalling the product 4 times but it still presents me with the same issue.  I have been trying to find access to the program for the past 2 weeks and I still haven't found an answer, and my Maya application while installed, still has not been resolved with the ability to activate it at all. 

0 Likes
2,919 Views
3 Replies
Replies (3)
Message 2 of 4

DarrenP
Consultant
Consultant

read this: https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/sfdcarticles/sfdcarticles/N...

 

DarrenP
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

0 Likes
Message 3 of 4

Stephen.Blair
Community Manager
Community Manager

Where did you get the temporary license? From Autodesk support?

Then I assume you've already tried various troubleshooting, can you list what's been tried?

 

Can you start the Arnold License Manager, change to Single User, and sign in?

https://docs.arnoldrenderer.com/x/FgAzAg

 

Arnold and Maya share the same sign in, I'm curious if signing in this way will change anything for Maya.



// Stephen Blair
// Arnold Renderer Support
0 Likes
Message 4 of 4

Anonymous
Not applicable

I got the temporary license from the Serial Number option

 

Once that ran its course, I began looking for a serial number but to no avail. I ventured to my account in the Product Managment tab and all that was listed was "sign in." I looked over tutorials and steps that provided advice on how to log in, but my screen would never pop up the same way, it would never take me to a sign in page or provide the single user license. I deleted and reopened the application over and over again, but no results, remaining the same "Select the Multiuser or enter serial number."

0 Likes