Maya 2023 won't start up under M1 MAC OS BigSur.

[DogmaF.ec]

Good morning,

I just installed Maya 2023 EDU under M1 MAC OS BigSur, it shows that Maya is starting up but it quits, Ido have Rosetta 2 installed, any advise please?. 

[warnold2]

Are there any crash reports on the Mac system, can use the system console app to check

can you launch Maya from a Terminal window to see what output if any is output to the terminal shell

from Terminal shell, run

/Applications/Autodesk/maya2023/Maya.app/Contents/MacOS/Maya

there may also be logs found in your $TMPDIR directory, licensing….

[visualartist714]

Hello, this happened to me on my M1 Mac Mini when trying to upgrade from Maya 2022 to 2023, I think this applies to all macOS operating systems regardless if it's Intel or Apple silicon, but to solve the problem, you'll need to do a clean install and completely uninstall Maya by following the link below:

https://knowledge.autodesk.com/support/maya/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-unin...

Hope this helps

[siebejanssen]

How is maya working out on m1 for you? I’m running maya 2023 on my m1 max macbook and it crashes all the time. It has been a horrible experience so far. And it looks like autodesk isn’t doing anything to make it apple silicon ready like Houdini, C4D, Nuke, Blender etc has already done.

[warnold2]

are there any CER reports, crash logs, either in your $TMPDIR directory or Apple /Library/Logs/DiagnosticReports  ~/Library/Logs/DiagnosticReports ?

if you run Maya from the Terminal what if any output is displayed when the crashes occur.

/Applications/Autodesk/maya2023/Maya.app/Contents/MacOS/Maya

[siebejanssen]

I’ve sent like 10 crash reports to autodesk. How do you run maya from the terminal exactly?

[warnold2]

Putting the CER numbers here makes it easier to find those reports 

from a Terminal window,

Finder->Go->Utilities->Trrminal

enter the command line above, ie

/Applications/Autodesk/maya2023/Maya.app/Contents/MacOS/Maya

the crash report will be more meaningful if mtoa plug-in is not loaded

[jnps.designs]

I have been refunded for my Mac license. Either on M1 or Intel, the performance is unacceptable. Very disappointed with Autodesk.