Maya 2022 Startup Bug

Maya 2022 Startup Bug

eoghangarvey
Explorer Explorer
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20 Replies
Message 1 of 21

Maya 2022 Startup Bug

eoghangarvey
Explorer
Explorer

I've installed Maya 2022 but it fails to start up. I get an error prompt saying :

 

"Color Management Initialization failed: "Error could not read 'C:/Program Files/Autodesk/Maya2020/resources/OCIO-configs/Maya2022-default/config.ocio' OCIO profile." from the preference file "<MAYA_RESOURCES>/OCIO-configs/Maya2022-default/config.ocio".

 

It seems to be trying to read from a directory that doesnt exist in the Maya 2020 installation for some reason instead of Maya 2022. 

Any help appreciated!

 

 

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Accepted solutions (1)
13,721 Views
20 Replies
Replies (20)
Message 2 of 21

albin.nocode
Contributor
Contributor
Accepted solution

I had the same error this morning, but I remembered that I had setup the MAYA_LOCATION environment variable to point directly to my maya 2020 installation, and when I deleted that it worked as expected. Could be something to look at.

Message 3 of 21

eoghangarvey
Explorer
Explorer

Fixed! Thank you 🙂

Message 4 of 21

Anonymous
Not applicable

I had the same issue, did anyone find the solution.

Thanks

 

Message 5 of 21

albin.nocode
Contributor
Contributor

@Anonymous , did you try checking your environment variables?

Message 6 of 21

Anonymous
Not applicable

Try to download it again 

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Message 7 of 21

wynandlens
Enthusiast
Enthusiast

NO! DO NOT DOWNLOAD IT AGAIN. This is a pointless "Help" comment. Check your Environment Variables, Especially MAYA_LOCATION.

Message 8 of 21

software
Participant
Participant

For me it was the OCIO environment variable. After deleting that one it worked again.

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Message 9 of 21

olegmironov1987HYYDS
Observer
Observer

Hello. please help me how to solve the problem?
Need detailed instructions. Thank you.

 

"Color Management Initialization failed: "Error could not read 'C:/Program Files/Autodesk/Maya2020/resources/OCIO-configs/Maya2022-default/config.ocio' OCIO profile." from the preference file "<MAYA_RESOURCES>/OCIO-configs/Maya2022-default/config.ocio"

 

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Message 10 of 21

olegmironov1987HYYDS
Observer
Observer

Hello. please help me how to solve the problem?
Need detailed instructions. Thank you.

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Message 11 of 21

brentmc
Autodesk
Autodesk

Hi,

If you look at the error message you can see that color management is looking under the Maya 2020 install path for a Maya 2022 file.

Error could not read 'C:/Program Files/Autodesk/Maya2020/resources/OCIO-configs/Maya2022-default/config.ocio'

The solution is already provided here.

Check you system environment variables and remove any that contain "Maya2020". (probably MAYA_LOCATION or one another one related to OCIO)

Brent McPherson
Principle Software Developer
Message 12 of 21

olegmironov1987HYYDS
Observer
Observer

olegmironov1987HYYDS_0-1700493398018.png

 

olegmironov1987HYYDS_0-1700493106239.png

olegmironov1987HYYDS_0-1700494976104.png

 

Should I do something with these folders?

 

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Message 13 of 21

brentmc
Autodesk
Autodesk
No, you should check your system environment variables or Maya.env file for something that is referring to Maya2020 because (from your previous error message) you have something set which is causing Maya to lookup files in the wrong place.
Brent McPherson
Principle Software Developer
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Message 14 of 21

olegmironov1987HYYDS
Observer
Observer

I'm sorry, I don't understand how to do this?
Do you have a photo or video example?

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Message 15 of 21

brentmc
Autodesk
Autodesk

First I would check whether you have a Maya.env file and what things are in it. (as described in the help link below)
https://help.autodesk.com/view/MAYAUL/2023/ENU/?guid=GUID-8EFB1AC1-ED7D-4099-9EEE-624097872C04

Next, check your system environment variables.
screenshot_000271.pngscreenshot_000272.png

Brent McPherson
Principle Software Developer
Message 16 of 21

mvotagT
Community Visitor
Community Visitor

Is it possible that there are no Maya-related variables in the system variables?

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Message 17 of 21

mvotagT
Community Visitor
Community Visitor

Is it possible that there are no Maya-related variables in the system variables?

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Message 18 of 21

u20221a913
Community Visitor
Community Visitor

Hi, i have this issue with Maya and it's the first time that I installed this program, so I don't know what to do 

u20221a913_0-1714365678204.png

 

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Message 19 of 21

wynandlens
Enthusiast
Enthusiast
Looks like you will need to delete your documents/maya/prefs folder.
That will reset may to default.
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Message 20 of 21

thms_valensousa
Community Visitor
Community Visitor

Ok, there are a lot of solutions apparently, but what worked for me was changing the location of my Maya files. So if you installed it on you desktop, try moving them to your documents and open it again 

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