Maya 2018 UI issues

[Anonymous]

Hi,

I'm having some weird UI issues with Maya 2018 - that just started recently.  I'm getting a large Status Line, and a portion of my viewport is black.   My graphics card is a GeForce RTX 2070 with Max-Q Design, and my driver version is 417.49.

Thoughts?  It's strange, because with this exact setup, I had no problems about 2 weeks ago.  

After this happening this morning, I updated to Autodesk_Maya_2018_6_Update_dlm.  The problem still persists.

Thanks!

[sean.heasley]

Hi @Anonymous 

You can try going to Windows->Settings/Prefs->Preferences->Display and change the rendering engine settings.

If that doesn't help then this may be happening because the 2080s aren't officially supported with Maya 2018 only 2019.

[Anonymous]

Hi Sean,

Thanks for replying.

That's interesting, because I was having no issues about 2 weeks ago with the same card in Maya 2018.  

I can change my display settings to render in Direct X, and that solves the viewport issue, but not the Status Line weirdness I'm seeing - Does that look right to you?

Thanks again,

Matt

[sean.heasley]

Hi @Anonymous 

What status line issue are you talking about?

If it's just showing miscellaneous errors but everything is working as expected you can ignore them.

[Anonymous]

Hi Sean,

The status line is abnormally tall - I'm attaching an image.  It's just taking up real estate in my UI for no reason.  This started just recently - 

[sean.heasley · Accepted solution]

Hi @Anonymous 

Its probably due to a GPU incompatibility with 2018. There might have been a driver update and/or some change that is causing it. It also just may have been a fluke that 2018 was working with your GPU seamlessly.

Can you possibly try using Maya 2019 and see if that works?

[Anonymous]

Hi Sean,

I can try that after I'm finished with the show I'm working on - they are all on 2018.

Thanks,

Matt