Announcements

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

Maya 2018 crashes upon opening file or loading Arnold

lucascarci17
Contributor

Maya 2018 crashes upon opening file or loading Arnold

lucascarci17
Contributor
Contributor

I am working Maya 2018.2

 

I returned to work on a project I was working on the other day, and for some reason, it kept on crashing Maya. I realized it might have been because Arnold 5 was not being loaded into the plugin manager. So I decided to load it from the manager, but as soon as I tried, within 5 seconds, Maya had a fatal crash error.

 

Minutes later, I had reset my preferences, restarted my Mac, cleared my PR ram, and even tried to open files that did not contain any Arnold shaders or models. Then it began to just crash on startup — not allowing or giving me the chance to save even the blank scene it loads.

 

I saw this link Maya 2018 Crash Arnold and hoped it could shed some light on what I was doing, but unfortunately not. 

I have attached the scene I was working on, and maybe someone can shed a light on whats happening that I'mm not catching.

 

I can provide other info upon request. 


Computer Specs:
MacBook Pro (Retina, 13-inch, Early 2015)

Processor: 2.7 GHz Intel Core i5

Ram: 16 GB 1867 MHz DDR3

Graphics: Intel Iris Graphics 6100 1536 MB

0 Likes
Reply
Accepted solutions (1)
1,348 Views
1 Reply
Reply (1)

lucascarci17
Contributor
Contributor
Accepted solution

Update: I did a fresh install of Arnold 5 (3.0.0.1) and deleted the old version of the 2018 Arnold. Not sure what caused the error exactly, but this fixed it! 

 

 

0 Likes