Maya 2017, 2016.5 crash when load

[danphi]

I formatted my computer and now when I try to launch Maya it immediately crashes.  I installed both 2016.5 and 2017.  I entered my serial numbers.  When I open Maya I see the splash screen then it crashes and sends an error report.  The last error report is CER_134088842.  I'm using a macbook pro.

[Anonymous]

I loaded Maya 2017 clean on a late-2015 MacBook Pro, 10.11.6 (El Capitan), and it worked fine for about a week. But today it started crashing on start-up. I tried trading the preferences and restarting the computer, but no luck.

[danphi · Accepted solution]

Figured out my problem.  I had a second monitor connected by USB.  An Asus MB168B+ travel monitor.  Something about it connecting via USB caused Maya to crash.  Unplugging it fixed the problem.  Hope that helps.

[Anonymous]

Thanks for the reply. That give me a hint. I had been using a second monitor, and it was when going back to just the laptop display that the crashes were happening. So  re-connected the second monitor, and at least it works with that one. Certainly it should work either way, but at least I now have a good idea where to look and also I can get my project going with the additional monitor.

My second monitor is connected via the Thunderbolt/MiniDisplay port using Apple's Mini DisplayPort to Dual-Link DVI Adapter.