Issue where other meshes disappear when changing pivot or selecting other objects. (Video example) Maya 2023.3

TourItMedia
Participant
Participant

Issue where other meshes disappear when changing pivot or selecting other objects. (Video example) Maya 2023.3

TourItMedia
Participant
Participant

My team recently started having issues where other meshes disappear when changing pivot or selecting other objects. This did not happen in 2019 where we recently switch to 2023 (Video example). We have done various troubleshooting methods (delete prefs, drivers changes, different pcs). This is slowing our production down immensely and would like to figure this out asap. Thanks ahead of time for any possible solutions.

 

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Accepted solutions (1)
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teddude75
Collaborator
Collaborator

can you explain more? I don't see anything disappearing. Are you trying to select multiple objects? Try deleting your history on all your objects. here's a script to toggle selection

int $pickChoo = `selectPref -q -singleBoxSelection`;

 

if ($pickChoo == 0)

selectPref -singleBoxSelection true;

 

if ($pickChoo == 1)

selectPref -singleBoxSelection false;

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TourItMedia
Participant
Participant
You can see the image plane go away around the 32 second mark, right when I hit the pivot key. Sorry for not saying the time stamp, I just wanted to show the full scope of how I got the bug to trigger.

teddude75
Collaborator
Collaborator

You can set your pivot two ways. With the "d" key or insert. They both have that problem?

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TourItMedia
Participant
Participant

Yes, both methods cause this issue.

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teddude75
Collaborator
Collaborator

you can put the image plane on layer and make it a reference so it can't be selected.

TourItMedia
Participant
Participant

I've tried this and they will still randomly go away. The only way I can get these disappearing meshes back, is when I do select all.

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teddude75
Collaborator
Collaborator

I don't see the image plane in your outliner. Try to unparent it from the group. It maybe be under an object. 

damaggio
Mentor
Mentor

Try with Direx11 viewport and check your GPU driver, you can also use poly planes for now until a solution happens.

teddude75
Collaborator
Collaborator

an image plane isn't a mesh. did you import an image plane?

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TourItMedia
Participant
Participant

The image is on a plane that matches the size of the texture/file. Not using the camera image plane system.

 

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TourItMedia
Participant
Participant
Accepted solution

So I was able to fix the bug from happening, although I dislike the workaround. If I freeze transforms and delete history fully of each object, the problem stops. This is a tad annoying as I at times need to have the transform information while I'm working. This problem doesn't seem to happen in 2019, only 2023.

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