Hello, I am using Maya to do my works, and I am eligible for one-year educational access due to October 2024.
![email.png email.png](https://forums.autodesk.com/t5/image/serverpage/image-id/1367437i41DFD3002CAB8946/image-size/large?v=v2&px=999)
However, I cannot access Maya recently.
![license.png license.png](https://forums.autodesk.com/t5/image/serverpage/image-id/1367436i5A293F63FB3BA737/image-size/large?v=v2&px=999)
When I log in to Autodesk website, I receive the same message about educational access.
At the same time it told me to complete the screening process, but I received none of related email.
Assistant also not available to me. So...what can I do now? Thanks.
![confrimed_message.png confrimed_message.png](https://forums.autodesk.com/t5/image/serverpage/image-id/1367439i570AAFFA146D0819/image-size/large?v=v2&px=999)
![web.png web.png](https://forums.autodesk.com/t5/image/serverpage/image-id/1367438i4B4D6FE66FE17987/image-size/large?v=v2&px=999)