Installing Maya 2025.2 on Ubuntu 22.04

Installing Maya 2025.2 on Ubuntu 22.04

ostlerda
Contributor Contributor
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Installing Maya 2025.2 on Ubuntu 22.04

ostlerda
Contributor
Contributor

I followed this guide but after installing I can't get passed the sign-on window.  After clicking "Sign in with your Autodesk ID"  the window disappears and I get the following output in the terminal:

 

maya: Autodesk MAYA 2025

A licensing error occurred that Autodesk systems were not able to handle for you. Please contact Autodesk Customer Support for help in resolving this error.

adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR

The default location for log files to help diagnose the issue is:
"/usr/tmp/MayaCLM-03-08-2024.log"


And this is the contents of the above log file:
2024-08-03 14:10:27: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2024-08-03 14:10:27: INFO: MAYA VERSION: Autodesk MAYA 2025.2
2024-08-03 14:10:27: INFO: Desktop Licensing Runtime Version: 8.0.7.50
2024-08-03 14:10:27: INFO: Desktop Licensing API version in Maya: 8.0.7.50
2024-08-03 14:10:27: INFO: initialize: GetInstance (Success)
2024-08-03 14:11:39: INFO: Received LicenseUpdateCallback for Maya 2025 (ADLSDK_UPDATE_REASON_LICENSE_UPDATE): NOT Authorized
2024-08-03 14:11:39: ERROR: Error Information: Maya 2025 : [IDSDK] 3005: The SSO client object acquired is invalid or null
2024-08-03 14:11:39: ERROR: adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
2024-08-03 14:11:39: ERROR: checkinLicense: unable to release authentication handle
2024-08-03 14:11:39: INFO: shutdown: normal exit

Any thoughts?

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Replies (4)
Message 2 of 5

fhn6og7l7aodybjpc7kUN2QT
Explorer
Explorer

Shouldn't you pick "i have a network license" if u have installed the license in the terminal ?

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Message 3 of 5

Stephen.Blair
Community Manager
Community Manager

I'm afraid that the sign-in components of Autodesk single-user licensing don't work with more recent versions of [the not officially supported OS] Ubuntu, like Ubuntu 24. I don't know specifically whether Ubuntu 22 is too new...



// Stephen Blair
// Arnold Renderer Support
Message 4 of 5

1464657462
Enthusiast
Enthusiast

Use adsk13 version, don't use 14 or 15, adsk will not pop up windows

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Message 5 of 5

1464657462
Enthusiast
Enthusiast

adsk14 and 15 cannot open the autodesk id window

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