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Error: line 1: Cannot find procedure "XgCreateDescriptionEditor"

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Anonymous
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Error: line 1: Cannot find procedure "XgCreateDescriptionEditor"

Hi! When creating a heir for my mesh with XGen i am having an error "Error: line 1: Cannot find procedure "XgCreateDescriptionEditor". As I read on this forum, @sean.heasley advised to reload xgen plug-in, delete preferences. But it did not help. I reinstalled Maya several times, deleted all the regestries and etc. I even reintalled Windows. Nothing of those helped. I also got an " Error: UnicodeEncodeError: file D:\Maya\Maya2020\bin\python27.zip\encodings\utf_8.py line 16: ascii" error when opening Arnold render view. I dont know if they are related, but.. I am using Maya 2020 student version Thank you!
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