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Crashed File Opening Up Empty?

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Message 1 of 6
Anonymous
917 Views, 5 Replies

Crashed File Opening Up Empty?

Anonymous
Not applicable

I was working on my project but then Maya crashed saying something like "Fatal Error: attempting to save in error".

After I relaunched Maya, I tried to click on the recovery files from the window on the left side of the workspace, however it kept showing the same "Fatal error" message everytime I click on the recovery files and would just crash again. 

After a couple tries, the recovery file window on the left side disappeared and now does not show up anymore when I launch Maya. 

 

I then looked into my folders and found the crashed Maya file and crash report Maya had saved, however, when I open the file, my scenes and outliner are COMPLETELY EMPTY. 

A quick message in yellow box on the bottom will also say

"//Warning: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/startup/autoLoadPlugin.mel line 35: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved."

 

What does this mean? Please help!! Im working on a Macbook Pro with Maya 2020

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Crashed File Opening Up Empty?

I was working on my project but then Maya crashed saying something like "Fatal Error: attempting to save in error".

After I relaunched Maya, I tried to click on the recovery files from the window on the left side of the workspace, however it kept showing the same "Fatal error" message everytime I click on the recovery files and would just crash again. 

After a couple tries, the recovery file window on the left side disappeared and now does not show up anymore when I launch Maya. 

 

I then looked into my folders and found the crashed Maya file and crash report Maya had saved, however, when I open the file, my scenes and outliner are COMPLETELY EMPTY. 

A quick message in yellow box on the bottom will also say

"//Warning: file: /Applications/Autodesk/maya2020/Maya.app/Contents/scripts/startup/autoLoadPlugin.mel line 35: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved."

 

What does this mean? Please help!! Im working on a Macbook Pro with Maya 2020

Labels (2)
5 REPLIES 5
Message 2 of 6
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
//current scene  = unDisclosed
//====================================================
//command history (most recent last):
//====================================================
//last tool: renderWindowSelectContextItem
//====================================================
//panel with focus: modelPanel3
//visible panels:
// modelPanel3 modelPanel4 outlinerPanel1 
//====================================================
  4   libPoly.dylib                       0x000000010d30f712 TmeshBevellor3::INT_getEdgeVert2(unsigned int) + 1122
  5   libPoly.dylib                       0x000000010d30eecb TmeshBevellor3::origFaceId(unsigned int) + 91
  6   libPoly.dylib                       0x000000010d30c01a TmeshBevellor3::segment() const + 9034
  7   libPoly.dylib                       0x000000010d3225c0 TmeshBevellor3::createBevels() + 192
  8   libPoly.dylib                       0x000000010d3231ce TmeshBevellor3::computeBevels() + 318
  9   libPolySlice.dylib                  0x000000010bc2fed4 TpolySmoothFty::~TpolySmoothFty() + 149892
  10  libPolyEngine.dylib                 0x000000010da38708 TmidModifierFty::doAction(TmidBody*, TmidComponent*) + 40
  11  libPolySlice.dylib                  0x000000010bc4da26 TdnPolyBevel3::computeObject(TmidBody*, TdataBlock&, TdataMesh const*) + 1398
  12  libPoly.dylib                       0x000000010d33d78d TdnMidModifier::computeOutMeshFromInput(TdataBlock&, Tplug const&, Tattribute const*) + 381
  13  libPoly.dylib                       0x000000010d33d5b9 TdnMidModifier::computeOutMesh(Tplug const&, TdataBlock&) + 969
  14  libDependEngine.dylib               0x000000010fc48be6 TdependNode::dbEvaluate(TmsgEval&) + 1254
  15  libDependEngine.dylib               0x000000010fc4823c TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 620
  16  libDependEngine.dylib               0x000000010fc46f99 TdependNode::mpSafeDbEvaluate(TmsgEval&) + 41
  17  libDependEngine.dylib               0x000000010fc46dc6 TdependNode::processEval(TmsgEval&) + 182
  18  libDependEngine.dylib               0x000000010fb6e936 TfastTrack::debug(TdebugOutput&, unsigned int) const + 2902
  19  libDependEngine.dylib               0x000000010fb2282f Tplug::evalConnectionValue(bool, TdgContext const&, TdataHandle&) const + 191
  20  libDependEngine.dylib               0x000000010fb2169c Tplug::evaluateValue(TdataHandle&, TdataBlock const&, bool) const + 380
  21  libDependEngine.dylib               0x000000010fb5dd19 TdataBlockDG::value(Tattribute const&) + 841
  22  libDependEngine.dylib               0x000000010fb5e032 non-virtual thunk to TdataBlockDG::value(Tattribute const&) + 18
  23  libPoly.dylib                       0x000000010d36ebae TmeshShape::computeObject(Tplug const&, TdataBlock&) + 702
  24  libDependEngine.dylib               0x000000010fc48be6 TdependNode::dbEvaluate(TmsgEval&) + 1254
  25  libDataModel.dylib                  0x000000010ed11232 TdagObject::dbEvaluate(TmsgEval&) + 18
  26  libDependEngine.dylib               0x000000010fc4823c TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 620
  27  libDependEngine.dylib               0x000000010fc48041 TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 113
  28  libDependEngine.dylib               0x000000010fb21c1b Tplug::evaluateValue(TdataHandle&, TdataBlock const&, bool) const + 1787
  29  libDependEngine.dylib               0x000000010fb5dd19 TdataBlockDG::value(Tattribute const&) + 841
  30  libDependEngine.dylib               0x000000010fb5e032 non-virtual thunk to TdataBlockDG::value(Tattribute const&) + 18
  31  libPoly.dylib                       0x000000010d380fed TmeshShape::meshDataRef() const + 45
  32  libPoly.dylib                       0x000000010d38106e TmeshShape::midBody() const + 14
  33  libPoly.dylib                       0x000000010d240893 TmeshShape::clearActiveComponents() + 19
  34  libPolySlice.dylib                  0x000000010bbfa92c TgreaseRenderPlaneCmd::makeOutputObjectPoly(TmultiPath&, Tstring const&, Tattribute const&, int, bool) + 7132
  35  libShared.dylib                     0x000000010cc5c608 TglobalTranslator::callNodeCallbacks(TscenePartition&, TglobalTranslator::TaddCallbackMode) + 392
  36  libShared.dylib                     0x000000010cc5c848 TglobalTranslator::callNodeCallbacksOnHierarchy(TscenePartition&, TglobalTranslator::TaddCallbackMode) + 152
  37  libShared.dylib                     0x000000010cc5e791 TglobalTranslator::doReadFile(TsceneFile&, bool, bool) + 6977
  38  libShared.dylib                     0x000000010cc37113 TfileUtil::readFile(TsceneFile*, bool, bool, bool) + 83
  39  libShared.dylib                     0x000000010cc23f24 TsceneOperator::openFile(TsceneFile*, bool, bool) + 836
  40  libShared.dylib                     0x000000010cc1da98 TfileCmd::handleFileOpenFlag(TargDatabase&, TsceneFile*) + 1304
  41  libShared.dylib                     0x000000010cc1be98 TfileCmd::handleFlags(TargDatabase&, TsceneFile*, TnamespaceSwapper*, TgraphDiff*) + 1320
  42  libShared.dylib                     0x000000010cc14658 TfileCmd::handleFlags(TargDatabase&, Tstring const&) + 4104
  43  libShared.dylib                     0x000000010cc1282e TfileCmd::doCommand(TargList&) + 622
1
//====================================================
//Memory usage:
//    0.000 Mb Free Memory
//    0.000 Mb Free Swap
//  575.332 Mb Heap
//====================================================

 

//current scene  = unDisclosed
//====================================================
//command history (most recent last):
//====================================================
//last tool: renderWindowSelectContextItem
//====================================================
//panel with focus: modelPanel3
//visible panels:
// modelPanel3 modelPanel4 outlinerPanel1 
//====================================================
  4   libPoly.dylib                       0x000000010d30f712 TmeshBevellor3::INT_getEdgeVert2(unsigned int) + 1122
  5   libPoly.dylib                       0x000000010d30eecb TmeshBevellor3::origFaceId(unsigned int) + 91
  6   libPoly.dylib                       0x000000010d30c01a TmeshBevellor3::segment() const + 9034
  7   libPoly.dylib                       0x000000010d3225c0 TmeshBevellor3::createBevels() + 192
  8   libPoly.dylib                       0x000000010d3231ce TmeshBevellor3::computeBevels() + 318
  9   libPolySlice.dylib                  0x000000010bc2fed4 TpolySmoothFty::~TpolySmoothFty() + 149892
  10  libPolyEngine.dylib                 0x000000010da38708 TmidModifierFty::doAction(TmidBody*, TmidComponent*) + 40
  11  libPolySlice.dylib                  0x000000010bc4da26 TdnPolyBevel3::computeObject(TmidBody*, TdataBlock&, TdataMesh const*) + 1398
  12  libPoly.dylib                       0x000000010d33d78d TdnMidModifier::computeOutMeshFromInput(TdataBlock&, Tplug const&, Tattribute const*) + 381
  13  libPoly.dylib                       0x000000010d33d5b9 TdnMidModifier::computeOutMesh(Tplug const&, TdataBlock&) + 969
  14  libDependEngine.dylib               0x000000010fc48be6 TdependNode::dbEvaluate(TmsgEval&) + 1254
  15  libDependEngine.dylib               0x000000010fc4823c TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 620
  16  libDependEngine.dylib               0x000000010fc46f99 TdependNode::mpSafeDbEvaluate(TmsgEval&) + 41
  17  libDependEngine.dylib               0x000000010fc46dc6 TdependNode::processEval(TmsgEval&) + 182
  18  libDependEngine.dylib               0x000000010fb6e936 TfastTrack::debug(TdebugOutput&, unsigned int) const + 2902
  19  libDependEngine.dylib               0x000000010fb2282f Tplug::evalConnectionValue(bool, TdgContext const&, TdataHandle&) const + 191
  20  libDependEngine.dylib               0x000000010fb2169c Tplug::evaluateValue(TdataHandle&, TdataBlock const&, bool) const + 380
  21  libDependEngine.dylib               0x000000010fb5dd19 TdataBlockDG::value(Tattribute const&) + 841
  22  libDependEngine.dylib               0x000000010fb5e032 non-virtual thunk to TdataBlockDG::value(Tattribute const&) + 18
  23  libPoly.dylib                       0x000000010d36ebae TmeshShape::computeObject(Tplug const&, TdataBlock&) + 702
  24  libDependEngine.dylib               0x000000010fc48be6 TdependNode::dbEvaluate(TmsgEval&) + 1254
  25  libDataModel.dylib                  0x000000010ed11232 TdagObject::dbEvaluate(TmsgEval&) + 18
  26  libDependEngine.dylib               0x000000010fc4823c TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 620
  27  libDependEngine.dylib               0x000000010fc48041 TdependNode::mpSafeDbEvaluateWithSet(TmsgEval&) + 113
  28  libDependEngine.dylib               0x000000010fb21c1b Tplug::evaluateValue(TdataHandle&, TdataBlock const&, bool) const + 1787
  29  libDependEngine.dylib               0x000000010fb5dd19 TdataBlockDG::value(Tattribute const&) + 841
  30  libDependEngine.dylib               0x000000010fb5e032 non-virtual thunk to TdataBlockDG::value(Tattribute const&) + 18
  31  libPoly.dylib                       0x000000010d380fed TmeshShape::meshDataRef() const + 45
  32  libPoly.dylib                       0x000000010d38106e TmeshShape::midBody() const + 14
  33  libPoly.dylib                       0x000000010d240893 TmeshShape::clearActiveComponents() + 19
  34  libPolySlice.dylib                  0x000000010bbfa92c TgreaseRenderPlaneCmd::makeOutputObjectPoly(TmultiPath&, Tstring const&, Tattribute const&, int, bool) + 7132
  35  libShared.dylib                     0x000000010cc5c608 TglobalTranslator::callNodeCallbacks(TscenePartition&, TglobalTranslator::TaddCallbackMode) + 392
  36  libShared.dylib                     0x000000010cc5c848 TglobalTranslator::callNodeCallbacksOnHierarchy(TscenePartition&, TglobalTranslator::TaddCallbackMode) + 152
  37  libShared.dylib                     0x000000010cc5e791 TglobalTranslator::doReadFile(TsceneFile&, bool, bool) + 6977
  38  libShared.dylib                     0x000000010cc37113 TfileUtil::readFile(TsceneFile*, bool, bool, bool) + 83
  39  libShared.dylib                     0x000000010cc23f24 TsceneOperator::openFile(TsceneFile*, bool, bool) + 836
  40  libShared.dylib                     0x000000010cc1da98 TfileCmd::handleFileOpenFlag(TargDatabase&, TsceneFile*) + 1304
  41  libShared.dylib                     0x000000010cc1be98 TfileCmd::handleFlags(TargDatabase&, TsceneFile*, TnamespaceSwapper*, TgraphDiff*) + 1320
  42  libShared.dylib                     0x000000010cc14658 TfileCmd::handleFlags(TargDatabase&, Tstring const&) + 4104
  43  libShared.dylib                     0x000000010cc1282e TfileCmd::doCommand(TargList&) + 622
1
//====================================================
//Memory usage:
//    0.000 Mb Free Memory
//    0.000 Mb Free Swap
//  575.332 Mb Heap
//====================================================

 

Message 3 of 6
mspeer
in reply to: Anonymous

mspeer
Consultant
Consultant
Accepted solution

Hi!

 

Recovered scene attached.

 

To prevent data loss like this:
1. Do incremental saves (as often as suitable) and from time to time save or export in an additional format (like FBX or OBJ).
2. Delete history if not needed anymore (on individual or all objects).
3. Create backups.

 

Hi!

 

Recovered scene attached.

 

To prevent data loss like this:
1. Do incremental saves (as often as suitable) and from time to time save or export in an additional format (like FBX or OBJ).
2. Delete history if not needed anymore (on individual or all objects).
3. Create backups.

 

Message 4 of 6
mspeer
in reply to: Anonymous

mspeer
Consultant
Consultant
Accepted solution

Hi!

 

Recovered scene attached (second version).

There is not really a difference between the 2 files provided, it's more a cosmetic change, but the second file is technically correct.

 

Hi!

 

Recovered scene attached (second version).

There is not really a difference between the 2 files provided, it's more a cosmetic change, but the second file is technically correct.

 

Message 5 of 6
Anonymous
in reply to: mspeer

Anonymous
Not applicable

Thank you so much!!! You are amazing!!!

0 Likes

Thank you so much!!! You are amazing!!!

Message 6 of 6
fconch
in reply to: mspeer

fconch
Community Visitor
Community Visitor

Hi! How did you recover the files?

0 Likes

Hi! How did you recover the files?

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