Can't open Preferances Dialog in maya 2017

[Anonymous]

Hi,

I tried to open the Pref menu window in Maya17 but it doesn't open...all the other windows opens just this one doesn't react...I deleted the prefs of maya and it didn't solve the issue...Do you have any suggestion on what else could I try?

 I attached two images that shows weird messages that I get when opening maya, maybe it's connected somehow?

Thanks,

[mspeer · Accepted solution]

Hi!

Try a reset of your preferences.
Rename the folder prefs in folder 2017 to something like prefs_backup, or to reset everything, the folder 2017 to 2017_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...