Problem with breakdown keys on the timeline in Maya 2024.2.

i.kaliuzhnyi
Explorer
Explorer

Problem with breakdown keys on the timeline in Maya 2024.2.

i.kaliuzhnyi
Explorer
Explorer

Hey everyone, I'm having trouble with the breakdown keys in Maya. Whenever I create a GREEN key between two RED keys, and then try to scrub through the timeline with the right RED key, Maya crashes. Sometimes the GREEN key moves to unknown frames, or Maya creates unknown RED keys that I can't delete.
I didn't have this problem earlier. In Maya 2025, green keys work correctly.

I have already tried deleting the "Maya" folder and reinstalling Maya, but unfortunately, it didn't fix the issue.

ikaliuzhnyi_0-1722885248922.png

ikaliuzhnyi_1-1722885390412.png

 

 

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kelly_hynes
Autodesk
Autodesk

Hi there,  I'm going to try to repro this, but just to be clear, did you delete the Maya prefs folder located here:

\Documents\maya\2024 ?

Kelly



Kelly Hynes
Manager, Software QA Engineering
Installation & Licensing forums | Contact product support | Autodesk AREA


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i.kaliuzhnyi
Explorer
Explorer

Hi Kelly, I deleted the whole folder Maya. -  \Documents\maya <-

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kelly_hynes
Autodesk
Autodesk

I was able to repro this issue in 2024.2, however I can't reproduce this in later internal builds.  Also, I can't repro in 2025 release in Maya as you describe.  

 

So issue has been fixed.

 

Kelly



Kelly Hynes
Manager, Software QA Engineering
Installation & Licensing forums | Contact product support | Autodesk AREA


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i.kaliuzhnyi
Explorer
Explorer

So we should wait for version 2024.3, in which this issue will be fixed?
And yes, the issue works correctly in Maya 2025.
Thank you)

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kelly_hynes
Autodesk
Autodesk
Accepted solution

Searching our database, I found that this was officially logged:

MAYA-133012 Crash when moving key in Time Slider if breakdown keys are present

 

This has been fixed internally, and the fix will be included in a future release of Maya.  You have confirmed that it's fixed for you in Maya 2025.  Past that, I can't really say at this point.

 

Kelly



Kelly Hynes
Manager, Software QA Engineering
Installation & Licensing forums | Contact product support | Autodesk AREA


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